For Sabaidee Resort, a five-accommodation property, STAAH’s channel manager has been the one of its most profitable investments.
“I had only listed my property on Booking.com for fear of overbooking,” says Loic Jean of Sabaidee Resort in Koh Chang, Thailand. “Having to update multiple OTAs to avoid this situation was also a concern.”
However listing with only one OTA meant underselling and not reaching millions of potential customers who frequent other channels.
STAAH changed it all for this boutique property owner in just a few weeks.
“With STAAH I can manage everything from one easy-to-use extranet – rates, availability, promotions, day off extra. The channel manager takes care of everything else,” says Loic Jean. “Whether there is a booking or cancellation on an OTA, the channel manager updates the inventory on all OTAs.”
Sabaidee Resort is now listed on four OTAs, with Loic Jean having plans to register on many more to increase his reach.
“I win time. I win visibility. The STAAH channel manager has many benefits,” says Loic Jean.
“Plus, the customer service is very smooth. They answer emails within a day and I have them on Skype,” says Loic Jean. “Definitely five stars to STAAH and its team.”
Located in Koh Chang, Sabaidee Resort has five guest house styled bungalows, a shared kitchen and facilities such as a TV, free WI-Fi and a private bathroom. The property has excellent online reviews and high ratings. It is close to the beach and popular with locals and international travellers alike.
Approved by: Ms. Veena Thiamsuwan, Owner of Sabaidee Resort, Koh Chang