Hotel Management

Are group bookings always the right way to make money? Surprisingly, no. Especially post COVID-19 and with the travel restrictions, you have to target new segments. There are times when…

Seasonality affects the hospitality industry in many ways especially to attract bookings but what can you do when the high season is over ? Here are some handy tips for…

Loyalty programmes were born in recession and expected to expand their reach as we get into the throes of another economic crash. Is your property on the ball with loyalty?…

A channel manager is a system that handles the online distribution of your hotel rooms so you can manage them easily from one place. Here is a guide for beginners…

As revenues shrink, increasing productivity has become a pressing priority. To be competitive, you must be able to run your hotel efficiently – yet profitably. Efficiency brings greater price flexibility…

Let us take you to the basics if you are a beginner or new to hotel distribution and online hospitality technology. Gone are the days where travel booking and reservations…

Managing Director for STAAH in Southeast Asia, Kevin Tatem shares his tips and insights for hoteliers to adapt in the new normal. Back in February this year, I was touring…

Guest writer and Hospitality coach Doug Kennedy shares his tips on how hotel’s front desk staff can help with your hotel’s recovery. As my frequent readers know, I have long…

You probably understand the needs and benefits of connecting to online travel agents (OTAs). But, how does one decide which are the best ones for their hotel. It’s not an…

As the hotel distribution landscape continues to evolve and complexities and costs grow, effective hotel distribution and pricing strategies are more important than ever. Gone are the days where travel…