Hotel Management

No hotelier underestimates the marketing prowess of OTAs. Yet everyone recognises the high cost every OTA booking comes with. The popularity of online travel agents (OTAs) has always put accommodation…

Are you ready to help your reservations team maximize the contribution of the voice booking channel in 2022? If so, it is not going to be easy. Guest writer and…

Price is one of the most influential factors in a guest’s decision to stay with you. Let’s look at some important components that should define your pricing. The Hotel Industry…

Revenue management can be defined as the strategic distribution and pricing tactics used to sell a property’s perishable inventory to the right guests at the right time, to boost overall…

With the penetration of travel technology, travellers are getting used to booking a hotel room online, planning their travel itinerary online and even purchasing destination tickets online. STAAH Upselling partner…

Basic revenue management strategies comprise of market understanding and competitor awareness, segmentation and price optimization, pricing strategy, forecasting and yield management. Guest writer Benjamin Verot from HotelMinder shares his tips…

Achieving cashflow calm can be tricky at the best of times. During a crisis, the problem just multiplies. The holy grail of cashflow management is to have a steady stream…

It’s the time of year when hotel sales leaders are finalizing their budgets for the coming year, and 2022 is certainly a challenging one to set sales goals based on…

A lot of leaders, including some with decades of experience who work at top-tier companies, do not fully understand the difference between “hospitality” and “guest service.” Industry expert Doug Kennedy…

Right from boosting sales to improving customer relations, it is evident how technology plays an indispensable role in the hotel industry today. And while we talk about the importance of…