Tips & Trends

There is no mistaking the importance of online reviews for hospitality. 85% customers trust online reviews before making a booking. Guests read as much as seven reviews before forming their…

It has been an interesting year, tourism across the globe has been a topsy-turvy – putting together a mix of content from 2021 to catch up on the hospitality tips…

Coming into the high season for holidays, brands are leveraging every selling opportunity possible. What’s your plan? Have you cut things too close and now find yourself scrambling to create…

As a part of STAAH’s Preferred partnership with Expedia Group, they are excited to share a new research study that explores the values and preferences of 8,000 travelers in eight…

A lot of people decide to spend Christmas, New Years and more in hotels, travelling with or without their family, and they are always looking for that little extra that…

Achieving cashflow calm can be tricky at the best of times. During a crisis, the problem just multiplies. The holy grail of cashflow management is to have a steady stream…

Guest experience has evolved from just loyalty programmes to creating immersive experiences across the entire guest journey. While hotels are meeting basic lodging needs, today’s consumers want—and expect—much more from…

Don’t wait for the gifting season to set in before you start promoting gift cards. There are plenty of opportunities throughout the year to market them. Vouchers or gift cards…

Establishing specific but simple, comprehensive and flexible room types is the best way to pique interest among prospects and increase sales while making rooms management easier. Guest writer Benjamin Verot…

Plan your ideal distribution mix with Drip Feed. What is Drip Feed? Drip Feed feature allows you to strategically control inventory across OTAs to maximise revenue and booking conversions. The…