Tips & Trends

Trip stacking to buddymoon, fresh travel ideas post-pandemic has led to the creation of travel glossary 2.0. Are you familiar with it? 1) Revenge travel People have spent the last…

The hotel industry’s recovery after the pandemic has largely been driven by leisure travel. This season, hotels are experiencing a surge in occupancy for leisure travel. However, business travel is…

They are TikTokers who Snapchat and pegged to be the first immersed users of Metaverse. How well are you placed to attract Gen Zer to your hotel? Generation Z (born…

A number of key trends including travellers’ shift to mobile bookings, revenge travel & staycation search along with good reputation play a key role to drive direct hotel bookings.  Try…

Sustainable travel rules the roost in India’s travel trends according to a Booking.com report. Here’s a look into what else your guests are looking for. Travel optimism is reaching new…

Pre-pandemic, remote hotel management was a fad. Now it has become a baseline for a successful hotel operation. In a time when travel is severely curtailed and profit margins are…

Empowered guests mean increased comparative search online. If your hotel website and booking experience don’t stack up, you could be missing out. In an increasingly digitalised world, it comes as…

Communication with the hotel guests is key while establishing brand loyalty. When the guests are not emotionally connected with your brand, they may opt to stay at some other place…

It may seem bad at the outset but overbooking has its pros too. Here’s a quick guide to a hotel’s overbooking strategy and how to make it work to your…

Hotel guest experience is used to encompass every aspect of a brand’s offerings; including the quality of customer service, advertising, bundling, product and service features, ease of use, and reliability.…