Tips & Trends

With teams shrinking post-Covid, hoteliers are turning to technology to bring automation and efficiency into their business. Smart capacities and services that were previously considered add-ons to with regards to…

After being stuck at home for what seems like forever, people are hitting domestic hotspots in droves. #revengetravel is trending. Here’s what you need to know. What is revenge travel?…

Guest writer Jackie Douglas, President, Hospitality Sales & Marketing Association International (HSMAI) shares her insights and practices which the hospitality industry has learnt from COVID. The Hospitality Sales & Marketing…

According to a Google study, 48% of experiences are booked in-destination. Last-minute bookings are the biggest travel trend, especially since COVID struck. Travel-related mobile searches for “tonight” and “today” have…

With 90% of Travelers Booking Flexible Rates for This Winter and Longer Stays on the Rise, Booking.com Maintains its Outlook on Long-Term Industry Recovery As the travel industry sets its…

OTAs are powerful marketing machines that provide hotels and vacation rentals great online exposure. But this exposure comes at a cost. Online travel agents (OTAs) form an integral part of…

Sherri Kimes & Dave Roberts from Cornell University School of Hotel Administration shares their research analysis on post-covid-19 and how the hotel industry has responded to it. This research was…

How ready is your hotel’s website for Google’s latest algorithm change – page experience? Are you ready for yet another update from Google? This time, the search giant has given…

Understanding which customer groups drive the greatest value is critical to the success of your revenue management strategy. Before sophisticated marketing and advertising technologies existed, the “spray and pray” method…

Keeping costs low is critical to maximising the revenue from your vacation rental. This means getting smarter about your energy usage. Let’s look at a few simple ways you can…