The Indian hotel no longer struggles with the aftermath of manual inventory and rate management, including overbookings and loss of staff efficiency.
Ideally located in the corporate hub, close to the mall and shopping in Ahmedabad [Gujarat], Ramada by Wyndham – Ahmedabad is a four-star property patronised by business and leisure travellers. Relaxing stays await at Ramada’s elegant rooms, with its spacious layouts and flat-screen TVs. It offers free parking and multiple facilities, including a well-equipped fitness centre, restaurants and a business centre.
Saving several hours per week on manual loading of rates and inventory
Before implementing STAAH, Ramada by Wyndham – Ahmedabad manually managed the rates on all its channels. This activity was time-consuming for the team and opened the door to issues such as unintentional overbooking or lost revenue due to delayed rate updates. It also resulted in lost staff morale.
Keeping across the rates as a group was also difficult, with incorrect and less than optimal availability or rates resulting in high costs for the group.
STAAH becomes a game-changer
Coming recommended by our key OTA partners as well as other industry professionals, STAAH boasted a suite of features to maximise revenue while allowing the key functionality of updating rates and availability across multiple OTAs via a two-way, real-time sync between a hotel and its connected online channels. From logging into multiple online platforms to a single dashboard to quickly update rates and availability across all platforms, the change for the Ramada by Wyndham – Ahmedabad team has been tremendous. Plus, there are no more uncomfortable conversations about rate parity with OTAs or revenue loss to manage due to clunky management.
Whilst the key driver to moving to STAAH was to save hours of manual updating, its yield optimisation features have won the team’s appreciation. Driven by dynamic pricing, it effortlessly guides the team to make the best decisions that are driven by market conditions and demand. Closing out fully booked dates is a breeze. At the same time adjusting down rates to fill capacity is done in few clicks.
Accurate reporting and rich insights, both at group and property level, are now at the team’s fingertips. This has helped them make informed decisions around rates, optimising revenue.
Strong focus on driving direct bookings
Like most hoteliers, Ramada by Wyndham – Ahmedabad also has a target to grow its commission-free direct bookings via the website. The STAAH SwiftBook makes this simple with features such as multiple rate plans to select and plan, upselling via promotional offers, stop-sell capability for packages and easy rate comparison to other websites to improve user conversion.
The three-step booking engine was quick to plug into Ramada by Wyndham – Ahmedabad’s website, tailored to align with its brand and mobile friendly.
Hassle-free technology
Designed by hoteliers for hoteliers, every button and every feature in STAAH makes sense. It is hassle-free and easy to use. Its mobile app means inventory and rate management can be done on-the-go.
Combined with the great customer service and support, it has been an ideal solution for Ramada by Wyndham – Ahmedabad.