STAAH Blog
  • Home
  • MANAGEMENT
    • The Role of a Hotel Revenue Manager:…

      Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

  • Marketing
    • Google Can Now See Your Instagram Posts…

      Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      6 เทรนด์โซเชียลมีเดียที่โรงแรมต้องใช้ประโยชน์ในปี 2025

  • Tips & Trends
    • Your Ultimate Hotel Tech Checklist for 2025:…

      From Click to Confirmation: How to Create…

      Google Can Now See Your Instagram Posts…

      AI is Planning Your Guests’ Trips, Is…

      Hotel Booking Ecosystem: How Everything Connects

  • News
    • STAAH Launches New eBook to Help Hoteliers…

      STAAH Product Updates You Can’t Miss –…

      STAAH Tech Fortifies Online Business Operations of…

      GCC Hotel & Club sees 15% revenue…

      Thoughtful Thursday – Building an Inclusive Future:…

  • Success Stories
    • Belgian wellness hotel achieves digital harmony with…

      Gilmer Apartment Hotel: Driving Direct Bookings with…

      A Better Guest Experience Starts Here –…

      Scottish Hotel Blends Historic Charm with STAAH’s…

      Barham Bridge Motor Inn: A Fresh New…

  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Podcast Quiz Testimonials Webinars

      STAAH Launches New eBook to Help Hoteliers…

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      BLAAH BLAAH @STAAH with Captain Mihir Deepak…

      BLAAH BLAAH @STAAH with Dia Mirza

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      EMPOWERING CHANNEL PARTNERS: THE POWER OF CONTENT…

      STAAH Launches New eBook to Help Hoteliers…

      STAAH’s new eBook to guide hoteliers through…

      STAAH ReviewMinder Playbook

      STAAH GDS Playbook

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      STAAH Weekly Hospitality Quiz: 17 January

      STAAH Weekly Hospitality Quiz: 10 January

      STAAH Weekly Hospitality Quiz: 20 December

      STAAH Weekly Hospitality Quiz: 13 December

      The Domain Hotel and Spa, Bahrain

      Pramana Experience (Indonesia)

      Merusaka Nusa Dua, Bali (Indonesia)

      Acappella Suite Hotel (Malaysia):

      From Search to Stay: Maximize your Visibility…

      STAAH Webinar: From Search to Stay: Maximize…

      STAAH Webinar: Manage Revenue Mastery: How to…

      STAAH Webinar: Manage Revenue Mastery: How to…

  • Free Demo
LATEST
Your Ultimate Hotel Tech Checklist for 2025: Must-Have...
STAAH Launches New eBook to Help Hoteliers Master...
Belgian wellness hotel achieves digital harmony with STAAH
STAAH Product Updates You Can’t Miss – July...
From Click to Confirmation: How to Create a...

STAAH Blog

  • Home
  • MANAGEMENT
    • The Role of a Hotel Revenue Manager:…

      Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

  • Marketing
    • Google Can Now See Your Instagram Posts…

      Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      6 เทรนด์โซเชียลมีเดียที่โรงแรมต้องใช้ประโยชน์ในปี 2025

  • Tips & Trends
    • Your Ultimate Hotel Tech Checklist for 2025:…

      From Click to Confirmation: How to Create…

      Google Can Now See Your Instagram Posts…

      AI is Planning Your Guests’ Trips, Is…

      Hotel Booking Ecosystem: How Everything Connects

  • News
    • STAAH Launches New eBook to Help Hoteliers…

      STAAH Product Updates You Can’t Miss –…

      STAAH Tech Fortifies Online Business Operations of…

      GCC Hotel & Club sees 15% revenue…

      Thoughtful Thursday – Building an Inclusive Future:…

  • Success Stories
    • Belgian wellness hotel achieves digital harmony with…

      Gilmer Apartment Hotel: Driving Direct Bookings with…

      A Better Guest Experience Starts Here –…

      Scottish Hotel Blends Historic Charm with STAAH’s…

      Barham Bridge Motor Inn: A Fresh New…

  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Podcast Quiz Testimonials Webinars

      STAAH Launches New eBook to Help Hoteliers…

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      BLAAH BLAAH @STAAH with Captain Mihir Deepak…

      BLAAH BLAAH @STAAH with Dia Mirza

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      EMPOWERING CHANNEL PARTNERS: THE POWER OF CONTENT…

      STAAH Launches New eBook to Help Hoteliers…

      STAAH’s new eBook to guide hoteliers through…

      STAAH ReviewMinder Playbook

      STAAH GDS Playbook

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      STAAH Weekly Hospitality Quiz: 17 January

      STAAH Weekly Hospitality Quiz: 10 January

      STAAH Weekly Hospitality Quiz: 20 December

      STAAH Weekly Hospitality Quiz: 13 December

      The Domain Hotel and Spa, Bahrain

      Pramana Experience (Indonesia)

      Merusaka Nusa Dua, Bali (Indonesia)

      Acappella Suite Hotel (Malaysia):

      From Search to Stay: Maximize your Visibility…

      STAAH Webinar: From Search to Stay: Maximize…

      STAAH Webinar: Manage Revenue Mastery: How to…

      STAAH Webinar: Manage Revenue Mastery: How to…

  • Free Demo

Your Ultimate Hotel Tech Checklist for 2025: Must-Have Tools and Why Integration Matters

6 August 2025
Your Ultimate Hotel Tech Checklist for 2025: Must-Have Tools and Why Integration Matters

Future-proof your hotel with smart tech integrations that streamline bookings, boost visibility, and elevate the guest experience.


Running a hotel today is about more than warm welcomes and comfy beds — it’s about delivering a seamless guest journey powered by smart technology.

From that first search on Google to the final review after check-out, your hotel tech stack plays a critical role in winning bookings, delighting guests, and optimising revenue.

But here’s the kicker: having great tools isn’t enough. If they don’t talk to each other — if your booking engine doesn’t sync with your Property Management System (PMS), or your rate intelligence tool isn’t aligned with your pricing strategy — you’re leaving money (and guest satisfaction) on the table.

In this blog, we’ll walk you through the must-have hotel technologies for 2025, explain why integration is the secret to unlocking their full potential, and leave you with a handy downloadable checklist to assess your tech stack.

Why integration is the backbone for success for every hotel in 2025 and beyond?

Imagine your hotel is like an orchestra. Each tech tool is an instrument — booking engine, PMS, online travel agents (OTAs), review platform, rate manager but without a conductor (aka integration), they’ll play out of sync. The result? Missed bookings, frustrated staff, and a disjointed guest experience.

In 2025, the most successful hotels aren’t using more technology, they’re using connected technology. Integration eliminates manual work, reduces errors, speeds up processes, and delivers the one thing every guest wants: a seamless, stress-free stay.

Let’s explore the essential tech every hotel should have and how integration supercharges each one.

Hotel Tech Checklist 1


Hotel tech that are a must (and how they hang together)

Booking optimisation tools

Make it easy for guests to find you, compare, and book — without jumping through hoops.

  • Mobile-First Booking Engine (e.g. STAAH SwiftBook):
    Guests should be able to book in under 2 minutes, especially on mobile. SwiftBook offers real-time rates, instant confirmation, and direct integration with PMS and payment gateways for a seamless experience.
  • Channel Manager:
    Syncs availability and rates across OTAs and GDS channels in real time. STAAH’s Channel Manager prevents double bookings and ensures price parity everywhere.
  • Metasearch & Google Hotel Ads Integration (e.g. STAAH Get Google):
    If you’re not showing up on Google when guests search, you’re invisible. Get Google places your live rates directly on Google search results, giving you a fighting chance at direct bookings.
  • Payment Gateway Integration:
    Let guests pay securely at the time of booking. With STAAH’s integrated payments, you eliminate payment delays and reduce admin headaches.

Why Integration Matters Here: A guest books on your website → Booking auto-syncs to PMS → Availability updates across OTAs → Payment processes instantly. No human touch required.

Guest Experience Tools

Turn transactions into memorable stays by streamlining communication and operations.

  • Property Management System (PMS):
    Your PMS is the operational hub. Integrated with your booking engine and channel manager, it ensures real-time updates, easy check-ins, and smoother team workflows.
  • Automated Guest Communication:
    From pre-arrival emails to upsell messages, integrated messaging tools help you personalise the stay and increase revenue without extra work.
  • Review Management Platform (e.g. STAAH ReviewMinder):
    Manage and respond to reviews from Google, Booking.com, and TripAdvisor in one place. You save time, spot feedback trends, and improve your ratings fast.
  • Digital Check-In / Contactless Services:
    More guests now prefer self-check-in or mobile keys. Make sure your systems can integrate with third-party tools to meet these expectations.

Why Integration Matters Here: A guest books → Confirmation and pre-stay emails send automatically → Reviews post-stay are pulled into one dashboard → Your team responds in real time.

hotel guest satisfactionRevenue Optimisation Tools

Don’t just fill rooms — fill them profitably, using real-time data and pricing insights.

  • Rate Intelligence Tools (e.g. STAAH RateStalk):
    Know how your competitors are pricing and what OTAs are doing with your rates. Make smarter decisions with live data.
  • Dynamic Pricing or RMS Tools:
    Automate rate changes based on demand, occupancy, and season. Integration with your channel manager ensures updates reflect instantly across all platforms.
  • Reporting & Analytics Dashboards:
    See your top-performing channels, booking trends, and conversion points. STAAH’s analytics give you powerful insights without switching between platforms.

Why Integration Matters Here: Rate changes update instantly → Channel manager pushes new rates to OTAs → Reports show what’s working → You optimise without guessing.

What happens without integration?

  • Guests get double-booked due to delays in availability updates
  • Staff manually copy data between systems — creating errors
  • Rates appear mismatched on OTAs vs your website
  • Review responses are slow or missed
  • You lose bookings due to friction at payment or confirmation steps

In short? Disconnected systems cost you time, money, and trust.

At STAAH, we believe great tech should work together. That’s why we’ve built a suite of fully-integrated tools for modern hotels, including SwiftBook (a mobile first direct booking engine), channel manager (for real-time inventory sync across 2,000+ OTAs), Get Google (direct connection to Google Hotel Ads), ReviewMinder (one view for online reviews monitoring and response), RateSTalk (live rate intelligence), open APIs, PMS and Payment Gateway integrations (connecting everything!).

Whether you’re a boutique B&B or a group of city hotels, STAAH helps you connect the dots and the systems that matter most.

STAAH Hotel Ecosystems

Want to quickly assess where your property stands? Check out STAAH’s 2025 Hotel Technology Checklist below!


Hotel Technology Checklist 2025

Booking Optimisation Tools

  • Mobile-optimised direct booking engine (e.g., STAAH SwiftBook) is in place and integrated with PMS.
  • Channel manager syncs inventory and rates across all OTAs in real time.
  • Google Hotel Ads and metasearch platforms are connected (e.g., via STAAH Get Google).
  • Secure, integrated payment gateway for instant, frictionless online payments.

Guest Experience Tools

  • PMS is fully integrated with booking engine and channel manager.
  • Automated guest communication tools are in use (e.g., pre-arrival emails, upsells).
  • Review management platform in place to monitor and respond to guest feedback (e.g., STAAH ReviewMinder).
  • Digital check-in and keyless entry solutions are available for guests.

Revenue Optimisation Tools

  • Rate intelligence tool in place to monitor competitor pricing and OTA rates (e.g., STAAH RateStalk).
  • Dynamic pricing or RMS tool integrated to adjust rates in real time.
  • Centralised analytics dashboard to track top channels, booking trends, and guest behaviour.

Integration Health Check

  • Can you update all your rates across channels in under one minute?
  • Do your systems (PMS, booking engine, channel manager) communicate automatically and in real time?
  • Can you track and respond to all your reviews from a single dashboard?
  • Is your booking flow mobile-optimised and conversion-focused?

right mix between OTAs, metasearch, and direct bookings

Your Ultimate Hotel Tech Checklist for 2025: Must-Have Tools and Why Integration Matters was last modified: August 6th, 2025 by Nashi Dasgupta

Related Articles

What hoteliers need to do in 2021...

Hotel recovery strategy: Preparing for a post...

6 Winning Strategies to Increase Direct Bookings

DO YOU REALLY WANT TO IGNORE YOUR...

STAAH Products

Channel Manager
Booking Engine
Instantsite Website
Gift Voucher Engine
Review Minder

RHS Blog

QUICK LINKS
  • About
  • Blog
  • News
  • Resellers
  • Careers
  • Contact Us
  • Login
  • Help Centre
  • Refer a friend, get NZ $200
PRODUCTS
  • Channel Manager
  • Booking Engine
  • ReviewMinder
  • Vouchers
  • Global Distribution Systems (GDS)
  • InstantWebsite
Solutions
  • Independent Properties
  • Group Properties
INTEGRATIONS
  • All Integrations
  • OTAs
  • PMS
  • Wholesalers
  • PG
  • GDS
  • Metasearch Engines
  • Booking Engines & Conversion Drivers
  • Upselling, CRM & Marketing Partners
  • Su API
CONTACT

Sales Enquiries:
sales@staah.com

Customer Support:
support@staah.com

Billing:
accounts@staah.com

Careers:
people@staah.com

STAAH Limited. 2025 © All Rights Reserved. | Support | Terms | Cookie Policy | Privacy Policy