STAAH Blog
  • Home
  • MANAGEMENT
    • OTA commissions – can you cut back?

      Top 5 Questions Your Hotel Reservations Team…

      9 hotel pricing strategies you should know…

      An In-depth Guide to Hotel Revenue Management

      Upselling – The New Challenge for Hoteliers…

  • Marketing
    • Hotel marketing | 11 Tips to Kickstart…

      Hotel marketing | Local SEO cheat sheet…

      Digital Marketing: 10 Things Hoteliers Should Be…

      6 Hotel Marketing Trends to try for…

      Top Hospitality & Travel Marketing Trends You…

  • Tips & Trends
    • 9 Useful Things Hotels Should Provide to…

      How Sustainability in Hotels can help save…

      5 reasons why you need a cloud-based…

      The 2022 guide to increasing your hotel’s…

      Revenue Management – where is all of…

  • News
    • MEET THE TEAM: WIPARAT, BUSINESS DEVELOPMENT MANAGER,…

      Thoughtful Thursday: Easily Manage your Booking.com Content…

      STAAH Product Updates June

      The Big Travel Rebound Kuala Lumpur &…

      STAAH Integrates with Situ – a leading…

  • Vacation Rentals
    • 7 Tips & Tricks To Make Your…

      Facebook Marketing Tips For Your Vacation Rental…

      Why Guest Screening is important for Vacation…

      Digital marketing for hotels & vacation rentals…

      Don’t let energy bills soak up your…

  • Success Stories
    • No more inventory glitches for Le ROI…

      How STAAH helped Escapades at Midhill in…

      Lift in direct bookings & customer satisfaction…

      Hotel Polo Towers Group Maximize Growth &…

      Crescent Spa & Resorts Saw Average Annual…

  • Resources
    • All BLAAH BLAAH @STAAH e-Books Podcast Testimonials Webinars

      STAAH Webinar How to Sell More Rooms…

      BLAAH BLAAH @STAAH with Dia Mirza

      BLAAH BLAAH @STAAH with Avijit Arya and…

      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      BLAAH BLAAH @STAAH with Dia Mirza

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      BLAAH BLAAH @STAAH with Tunku Iskandar

      STAAH E-Guide: A-go-to-Communication Guide for Vacation Rentals

      STAAH e-Book How To Set Up Your…

      Opening Checklist post COVID-19: Things To Keep…

      EBOOK: BEGINNERS GUIDE TO REVENUE MANAGEMENT

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      D Elegance Hotel Johor Malaysia STAAH Testimonial

      Plume Villas New Zealand STAAH Testimonial

      Tunamaya Beach & Spa Desaru Malaysia STAAH…

      de Laxston Hotel Indonesia STAAH Testimonial

      STAAH Webinar How to Sell More Rooms…

      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      Smart Distribution & Building a Resilient Business…

      STAAH Product Masterclass – Series 1 How…

  • Free Demo
LATEST
9 Useful Things Hotels Should Provide to Their...
How Sustainability in Hotels can help save the...
5 reasons why you need a cloud-based channel...
STAAH Webinar How to Sell More Rooms with...
The 2022 guide to increasing your hotel’s direct...

STAAH Blog

  • Home
  • MANAGEMENT
    • OTA commissions – can you cut back?

      Top 5 Questions Your Hotel Reservations Team…

      9 hotel pricing strategies you should know…

      An In-depth Guide to Hotel Revenue Management

      Upselling – The New Challenge for Hoteliers…

  • Marketing
    • Hotel marketing | 11 Tips to Kickstart…

      Hotel marketing | Local SEO cheat sheet…

      Digital Marketing: 10 Things Hoteliers Should Be…

      6 Hotel Marketing Trends to try for…

      Top Hospitality & Travel Marketing Trends You…

  • Tips & Trends
    • 9 Useful Things Hotels Should Provide to…

      How Sustainability in Hotels can help save…

      5 reasons why you need a cloud-based…

      The 2022 guide to increasing your hotel’s…

      Revenue Management – where is all of…

  • News
    • MEET THE TEAM: WIPARAT, BUSINESS DEVELOPMENT MANAGER,…

      Thoughtful Thursday: Easily Manage your Booking.com Content…

      STAAH Product Updates June

      The Big Travel Rebound Kuala Lumpur &…

      STAAH Integrates with Situ – a leading…

  • Vacation Rentals
    • 7 Tips & Tricks To Make Your…

      Facebook Marketing Tips For Your Vacation Rental…

      Why Guest Screening is important for Vacation…

      Digital marketing for hotels & vacation rentals…

      Don’t let energy bills soak up your…

  • Success Stories
    • No more inventory glitches for Le ROI…

      How STAAH helped Escapades at Midhill in…

      Lift in direct bookings & customer satisfaction…

      Hotel Polo Towers Group Maximize Growth &…

      Crescent Spa & Resorts Saw Average Annual…

  • Resources
    • All BLAAH BLAAH @STAAH e-Books Podcast Testimonials Webinars

      STAAH Webinar How to Sell More Rooms…

      BLAAH BLAAH @STAAH with Dia Mirza

      BLAAH BLAAH @STAAH with Avijit Arya and…

      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      BLAAH BLAAH @STAAH with Dia Mirza

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      BLAAH BLAAH @STAAH with Tunku Iskandar

      STAAH E-Guide: A-go-to-Communication Guide for Vacation Rentals

      STAAH e-Book How To Set Up Your…

      Opening Checklist post COVID-19: Things To Keep…

      EBOOK: BEGINNERS GUIDE TO REVENUE MANAGEMENT

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      D Elegance Hotel Johor Malaysia STAAH Testimonial

      Plume Villas New Zealand STAAH Testimonial

      Tunamaya Beach & Spa Desaru Malaysia STAAH…

      de Laxston Hotel Indonesia STAAH Testimonial

      STAAH Webinar How to Sell More Rooms…

      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      Smart Distribution & Building a Resilient Business…

      STAAH Product Masterclass – Series 1 How…

  • Free Demo

A landmark shift: error rates nosedive with a move to STAAH

22 March 2021
camar-resort-langkawi-staah-success

Camar Resort Langkawi, Malaysia bids adieu to channel connection, rates and inventory errors while significantly improving staff efficiency. How? Read on …

A landmark resort that defines lifestyle

camar-resort-langkawi-staah-success  poolside

One of the latest entrant to the Langkawi hospitality scene, Camar Resort is located near a pristine, secluded beach. The 90-room property boasts four-star amenities. A full-service resort that attracts leisure and business travellers, it boasts the longest pool on the island with a top-of-the-line filtration system.

Combined with local dining experiences, tastefully-curated rooms, warm hospitality and its beach-front location, it has all makings of a truly unforgettable escape.

Limited by its technology

camar-resort-langkawi-staah-success

Looking to establish a best-in-class hospitality experience meant working with world-leading technology solutions. Before joining the STAAH network, Camar Resort was significantly limited in its reach and plagued by administrative challenges that were moving the focus away from what mattered most – an exemplary guest experience.

“We found logging rates and inventory individually into OTA extranets was eating away precious time for our staff,” says Yvonne Dodds, Business Development Manager, Camar Resort. “Not to mention discrepancies that crept in because of manual management of rates and inventory.”

 

Yvonne explains how the resort often found itself in an overbooked scenario. “Besides we were limited in our reach as we could not manage more than a handful of channels manually, whilst being unable to effectively convert website visitors into bookings – a precious commission-free channel due to limitations around running promotions on website,” adds Yvonne.

“STAAH came recommended by other industry professionals, so we gave it a go,” adds Yvonne.

STAAH helped gain back control

camar-resort-langkawi-staah-success

“STAAH puts you in control of guest journeys,” says Yvonne. “Drive by insights, a seamless connection to our property management system (PMS) and reliable technology, rates and inventory distribution has never been simpler.”

Camar Resort increased its reach by connecting with more channels via the STAAH Max Channel Manager which boasts more than 200 channel integrations, an intuitive dashboard, and real-time updates of rates and inventory.

The resort also signed up to STAAH’s ConvertDirect booking engine, benefitting from its dynamic rate management features, deep insights, setting limit and, geo and device-based promotions.

“The set-up with STAAH was easy, especially as our PMS was compatible with its technology,” says Yvonne. “Designed with a user-first approach, we find it very easy for staff members to understand and use the platform effectively.”

“For times when there are questions or a rare issues, you can always count on the locally-available customer support team to help quickly,” adds Yvonne.

Driving down error rates

camar-resort-langkawi-staah-success

At the same time as errors such as incorrect rates or inventory were falling since joining the STAAH network, revenue was growing for Camar Resort.

“The increased reach via multiple channels along with a data-drive approach to revenue management has improved profitability and we have STAAH to thank for that,” says Yvonne.

Yvonne praises the reliability of STAAH’s technology as well as industry-leading features. “The shining star for us is also the customer service – the STAAH team has always shown great dedication to us and provided the best possible service.”


Camar Resort  is four-star beach resort in Langhkawi where guests can indulge in affordable luxury and recharge their senses. The 90-room property caters to business and leisure travellers.

 

A landmark shift: error rates nosedive with a move to STAAH was last modified: June 21st, 2022 by Nashi Dasgupta

Related Articles

Midas touch: STAAH boosts bookings for leading...

STAAH product suite helps historic NZ hotel...

How STAAH helped Escapades at Midhill in...

Basic Mobile SEO for Beginners

STAAH Products

Channel Manager
Booking Engine
Instantsite Website
Gift Voucher Engine
Review Minder

SUBSCRIBE TO OUR NEWSLETTER FOR WEEKLY UPDATES

 
 
 

E-Books

  • Beginners guide to Revenue Management
  • Set-up your Channel Manager like a Pro
  • Hotel SEO for Beginners
  • Understanding Hotel Distribution
  • Digital Marketing toolkit for Independent Hoteliers
  • Communication Guide for Vacation Rentals
About Us
  • About Us
  • Blog
  • Login
  • News
  • Contact Us
  • Careers
Integrations
  • Online Travel Agencies
  • Property Management Systems
  • Payment Gateways
  • Internet Booking Engines
  • Global Distribution Systems
  • SuNEW
Solutions
  • Hotel Channel Manager
  • Hotel Booking Engine
  • Instant Hotel Websites
  • Gift Voucher System
  • Review Management System
Get In Touch

Sales Enquiries: sales@staah.com

Customer Support: support@staah.com

Billing: accounts@staah.com

Careers: people@staah.com

Commission Savings Calculator
Truspilot - STAAH Capterra - STAAH Top Rated - Channel Management Software PCI-DSS
Fernmark Logo

Instant Channel Manager Mobile App

Instant Channel Manager Mobile App Instant Channel Manager Mobile App

Max Channel Manager Mobile App

Max Channel Manager Mobile App Max Channel Manager Mobile App

Reputation Manager Mobile App

Reputation Manager Mobile App Reputation Manager Mobile App

© Copyright. All Rights Reserved. STAAH Limited | Privacy Policy | Cookies Policy