These are certainly challenging times as COVID-19 [Corona virus Disease] continues to spread, affecting health, causing deaths and impacting lives across the world.
First and foremost, it is important for each one of us to take care of our health and of those around us. Each one of us has a responsibility to limit the risk of spreading this virus. Look after yourself, your employees, co-workers, suppliers, guests and community.
While the full social and economic impact of this pandemic is yet to be felt, we’re all aware that further uncertainty is around the corner. At STAAH, we’d like to take this opportunity to tell you – our partners – that we’re with you.
We’re fully operational and available to support
STAAH offices around the world are fully functional and providing support as per usual. Some of us are working from home or have restricted travel, following advice from local and national governments. As a global company, with sound processes and technology in place, the quality of our support remains unaffected by these restrictions.
You can connect with our Partner Services team via phone or email.
How to survive the economic meltdown?
Travel is among the hardest and most immediately hit industries, feeling the impact of tighter border restrictions being introduced around the world to contain the spread of COVID-19 [Coronavirus Disease].
The reality is we cannot change restrictions, but we can start tweaking our strategy to soften the blow and help business continuity. Read our quick guide to how you can do this. We’ll keep talking to industry experts and professionals sharing ideas and thoughts to help provide guidance on how to survive and recover from an economic crisis.
Stay tuned to our blog and channels for more on this.
Is your STAAH platform tuned to crisis mode?
We may not be able to reverse the effect of the virus on society and the economy, but we can guide you on how you can leverage your STAAH systems to their optimal best. Our team is available to guide you through how to leverage the system, getting insights, suggest promotions, offer advice on rates and inventory management, etc.
As a team we have extensive hotel experience from around the world – some of us experiencing the last Global Financial Crisis, we are happy to share our knowledge and hope to contribute to your business.
We’ve set up a special email to help you during these tough times. Feel free to send your questions and comments on crisisresponse@staah.com.
We will survive…
At the centre of our company’s purpose is a commitment to support our partners, and this is something we take to heart in good times and bad. We’ll be working hard to support you, your families and staff to get through these challenging times.
Kia kaha [Stay strong]
TONY HOWLETT
Chief Operating Officer