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  • Home
  • MANAGEMENT
    • OTA commissions – can you cut back?

      Top 5 Questions Your Hotel Reservations Team…

      9 hotel pricing strategies you should know…

      An In-depth Guide to Hotel Revenue Management

      Upselling – The New Challenge for Hoteliers…

  • Marketing
    • Hotel marketing | 11 Tips to Kickstart…

      Hotel marketing | Local SEO cheat sheet…

      Digital Marketing: 10 Things Hoteliers Should Be…

      6 Hotel Marketing Trends to try for…

      Top Hospitality & Travel Marketing Trends You…

  • Tips & Trends
    • Mobile-friendly hotel website: what it means and…

      11 Travel terms & Hospitality industry trends…

      5 Tips On How to Target Corporate…

      The 2022 guide to attracting Gen Z…

      7 Awesome Tips To Improve Your Hotel’s…

  • News
    • Thoughtful Thursday: Easily Manage your Booking.com Content…

      STAAH Product Updates June

      The Big Travel Rebound Kuala Lumpur &…

      STAAH Integrates with Situ – a leading…

      Are you making the most of your…

  • Vacation Rentals
    • 7 Tips & Tricks To Make Your…

      Facebook Marketing Tips For Your Vacation Rental…

      Why Guest Screening is important for Vacation…

      Digital marketing for hotels & vacation rentals…

      Don’t let energy bills soak up your…

  • Success Stories
    • Lift in direct bookings & customer satisfaction…

      Hotel Polo Towers Group Maximize Growth &…

      Crescent Spa & Resorts Saw Average Annual…

      KLoe Hotel, Malaysia Boosts Direct Bookings By…

      GCC Hotel & Club, India gains an…

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      BLAAH BLAAH @STAAH with Avijit Arya and…

      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      Smart Distribution & Building a Resilient Business…

      STAAH Product Masterclass – Series 1 How…

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      STAAH e-Book How To Set Up Your…

      Opening Checklist post COVID-19: Things To Keep…

      EBOOK: BEGINNERS GUIDE TO REVENUE MANAGEMENT

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

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6 Wonderful Reasons To Use STAAH ReviewMinder For Your Hotel

5 September 2019
staah

The reputation of your property is very important, and in this digital age where opinions spread like fire, it is imperative for you to know what your guests are saying about you. STAAH ReviewMinder helps in just that! Managing your online reputation and engaging with guests to build long term relationships.


What is ReviewMinder? And why is it important?

ReviewMinder is a Reputation Management System that monitors reviews across multiple sites, alerting the user to new reviews and allowing them to manage or respond directly, through an efficient and intuitive dashboard.

Reputation management is important for your property as it allows insights into the perception of your guests about you. Managing your reputation efficiently can help you acquire new customers along with building loyalty with existing ones.

STAAH’s ReviewMinder, is an efficient platform that helps in monitoring and responding to the reviews, engaging with the guests, accessing and using right data to make informed decisions, and sharing your guests’ experiences with the community. 

Here are 6 top reasons, why you should consider it seriously for your property:

1. Intuitive Dashboard:

The intuitive dashboard of ReviewMinder helps measure your guest experience and improve your online reputation from one single window. You can view all the reviews from multiple websites and can reply directly from one place with one single login. The intuitive dashboard helps display ratings across multiple OTAs, latest reviews, partner rating channels, 14 days reviews (Positive, Negative, Neutral) and aids keyword search.

ReviewMinder Dashboard

2. Informative Reporting:

Tracking your online performance on different channels and comparing it with your competitors is made easy with ReviewMinder. The reporting section displays Source Category Score, Competitor Category Score, Reviews Sentiment Performance, and Most Recent Reviews.

3. Track Your Competitors

ReviewMinder helps you track your competitor’s review scores. The intuitive dashboard displays overall competitor scores and you can keep track of how your competitor is doing.

4. Easy Guest Communication:

Easy Guest Communication - ReviewMinder

Send a welcome email and request a review with your guests directly with ReviewMinder. With all reviews available in one place, responding to them and sharing to your social platforms is easy and time-efficient.  ReviewMinder allows to post your reviews on your Facebook page easily.

5. Promote Reviews via the Widget:

The ReviewMinder widget helps you promote your reviews on your hotel website. Along with building trust with your customers, you can leverage your online reputation to bring traffic to your website and increase direct conversions.

ReviewMinder Widget

This simple widget is available to be embedded onto your website to display top customer reviews.

6. Monitor via ReviewMinder App:

Conceived for use by hoteliers on-the-go, the ReviewMinder Mobile App helps you manage your hotel’s online reputation and guest feedback from wherever you are, in real-time. The app is available for both Google and Apple users.

ReviewMinder Application


Know more about STAAH ReviewMinder and sign up for a Free Demo here.

http://https://youtu.be/y42ZUENrMEg

 

6 Wonderful Reasons To Use STAAH ReviewMinder For Your Hotel was last modified: September 8th, 2021 by staah

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