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STAAH Blog

  • Home
  • MANAGEMENT
    • Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

      The Top Traits of Exceptional Hospitality Professionals

  • Marketing
    • Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

      Xu Hướng Nội Dung Mạng Xã Hội…

  • Tips & Trends
    • Smart Hotel Distribution: What Every Hotelier Needs…

      Maximizing Hotel Revenue: Advanced Channel Manager Strategies…

      The OTA Balancing Act: How a Channel…

      Tapping into Wellness Tourism: A Hotelier’s Guide

      Overcoming common challenges in channel management for…

  • News
    • Cloudbeds and STAAH partner to enhance channel…

      STAAH Achieves Prestigious Seamless Product Badge from…

      STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – Reporting for Properties: Converting…

      Thoughtful Thursday – Matrix – Revenue Control…

  • Success Stories
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      Online Revenue Jumps 50% for Mangkuluhur Residences…

      23% more online bookings for Vivatel Kuala…

      STAAH boosts Indonesian resort’s direct bookings by…

      Nova Express Pattaya expands online visibility with…

  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Events Podcast Quiz Testimonials Webinars

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      STAAH’s new eBook to guide hoteliers through…

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How a Large Indonesian Property Grew Bookings by 150%

17 July 2017
kusuma 1

Kusuma Agrowisata Resort & Convention Hotel, the property boasting Indonesia’s largest area, attributes the phenomenal hike to using STAAH’s channel manager.

“Our reservations from OTAs are up by an incredible 150% since we started using STAAH,” said Mr Moh. Iqbal Biki E-Commerce Manager “And this is a great achievement for us given our rapidly growing market and competitors.”

kusuma 3 e1499721320104

Kusuma Agrowisata Resort & Convention Hotel is a 157-room property located in the city of Batu – Malang, East Java in Indonesia. Surrounded by stunning mountain views, agricultural land and overlooking the town, the resort features top-of-the-line facilities, including a swimming pool, fitness center, spa and an adventure arena. The all-encompassing property is attractive to business (conferences and meetings) and leisure travellers, both in Indonesia and overseas markets.

The property started using STAAH’s Instant Channel Manager in December 2016, driven by the need to improve and optimise its online revenue. The top-selling product helped Kusuma Agrovista Resort & Convention resolve disparity in room tariffs and revenue calculations. It also helped the team gain time and revenue efficiency.

kusuma 2 e1499721299862

“Following the integration of STAAH, the management of the ordering process becomes very simple, so the Kusuma Agrowisata team is focused on developing their online channels,” says Mr Moh. Iqbal Biki. He is particularly appreciative of the intuitive dashboard and powerful reports “They are great bonuses and give us a quick overview of online profits on demand.”

Another advantage of STAAH for Kusuma Agrowisata is the cost. “The price is very affordable and the support excellent. The local team is knowledgeable, fast and very responsive,” says Mr. Moh. Iqbal Biki.

All factors put together, STAAH has been very effective and efficient in placing Kusuma Agrowisata Resort & Convention Hotel on the path to online success. “While some improvements will be useful, we definitely recommend STAAH to properties that want to grow online sales,” says Mr. Moh. Iqbal Biki.

Kusuma Agrowisata Resort & Convention Hotel is part of Group Kusuma Agrowisata, which operates various agro businesses and attractions in the region, including a garden tour, edupark, the biggest coffee plantation in the country and much more.

kusuma 4 e1499721349940


kusuma logo

Kusuma Agrowisata Resort and Convention is a 45-minute drive from Malang City and Abdulrahman Saleh Airport. Surabaya City is a 2-hour drive away. Guests can go on a horse-riding trip or head for a relaxing massage. Luggage storage is available at the 24-hour front desk.

How a Large Indonesian Property Grew Bookings by 150% was last modified: August 4th, 2020 by staah

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