June It to Win It! Our June product update has landed, and it’s bringing a suite upgrade to your hospitality game.
We’ve ironed out the wrinkles, fluffed up the features, and checked out bugs like a smooth front desk pro. From the Booking Engine to the Channel Manager, everything’s looking sharper than ever.
Your operations just got first-class service. Ready to check in on what’s new?
Channel Manager Updates
Booking Engine Updates
- SwiftBook – Package – Package Discount Ribbon, Meal Icon, and Strikethrough
- SwiftBook – Promotions – Smart Pricing Discount Ribbon
- SwiftBook – Language Translation
- SwiftBook – Change in Book Button Behaviour
Channels
Channel Manager Update
1) Max – Channels – Mapping Details Page
What’s New?
- Redesigned Mapping Details Page: Improved UI/UX for better usability and navigation.
- Integration Categories Enhanced:
- Preferred Channels: Displayed at the top if not already connected, making them easier to spot.
- All Available Integrations: Now directly visible on the page, no need to add from a separate screen.
- Meta Channels: Listed individually instead of being grouped under a generic “Meta” label.
- Pilot Integrations:
- Clearly tagged with a “Pilot” badge.
- Clicking a pilot tile opens a pop-up with a message about the pilot phase.
- Users are prompted to contact a support member if they wish to join the pilot.
Phased Rollout: This is the first step in a larger revamp of the Channel Mapping Module.
- Option to search for integration based on category.
- Meta Partners are now listed individually.
- Private API Partner, the partner name will be indicated below ‘SwiftBook’.
- Preferred Channels are displayed separately at the top of the page, with priority placement for easier access and visibility.
- All integrations are displayed on the page. The connected channels are displayed at the top.
Booking Engine Update
1) SwiftBook – Package – Package Discount Ribbon, Meal Icon and Strikethrough
Discount Ribbon & Label
Purpose: Visually highlight promotional package offers without using Smart Pricing.
- Properties can add a Discount Ribbon Label to packages.
- Helps showcase promotional offers more effectively.
- Takes priority over Smart Pricing Discount Ribbon if both are applied.
- Option to upload a custom Discount Icon for added visibility.
How to Set It Up:
- Go to Booking Engine > BE Packages > Room Type.
- Add a Discount Ribbon Label.
- Upload a custom Discount Icon (optional).
Meal Icon
Purpose: Clearly display meal inclusions to improve transparency and appeal.
- Meal icons auto-display based on the ‘Meal Plan’ configured in each package.
- Icons are placed next to the package name for quick recognition.
- Two predefined icons:
- Breakfast Icon – indicates breakfast included.
- Lunch/Dinner Icon – indicates lunch and/or dinner included.
- Hovering over the icon shows the specific meal type (e.g., Caribbean breakfast).
How to Set It Up:
- Go to Booking Engine > Packages > Package Info.
- Set up a Meal Plan as part of the package.
Custom Meal Icons:
- Create custom meal types via the Meal Plans module.
- Upload a custom meal icon as needed.
Strikethrough Discounts on Base Rate
Purpose: Show the full value of the package and highlight the discount clearly.
- Discounts are now calculated from the base rate.
- A strikethrough is shown on the retail (undiscounted) price.
- The strikethrough also includes any one-off add-ons to reflect total savings.
- Permission-controlled feature.
How to Enable:
- Go to BE Permissions.
- Enable the permission: Strike Through Retail Rate.
2) SwiftBook – Promotions – Smart Pricing Discount Ribbon
What’s New?
Before: Discounts were displayed as percentages, which sometimes led to decimal values due to rounding errors during calculation.
Now: Discounts are shown as a clear, fixed ‘Savings value’ (e.g., “Save ₹500”), making it easier for guests to understand their benefit.
Applies to: Both single-rate and multi-rate packages—ensuring consistency and clarity across all rate displays.
One rate:
More than one rate:
3) SwiftBook – Language Translation
What’s New?
- Expanded Default Language Support: Properties can now configure their booking engine in more default languages, including Arabic, Japanese, Dutch, and more.
- Customisable Translation Options: New settings allow properties to:
- Select which languages are available for translation
- Hide the translation feature entirely
- Disable the Google Translate warning pop-up
- Allow translation of Property Name, Room Name, and Rate Name (optional)
- Improved Static Content Translation: All static content (except amenities) is now auto-translated to the property’s configured default language.
- Translation Pop-up Warning (Optional): Customers are alerted about possible inaccuracies when using Google Translate — this pop-up can now be turned off.
- Max Extranet Configuration: All translation settings are now manageable directly in Max Extranet under:
Booking Engine Module > BE Settings
4) SwiftBook – Change in Book Button Behaviour
What’s new?
- Smarter ‘Book’ Button: The ‘Book’ button now appears only after a room is selected, helping users stay focused and reducing clutter on the page.
- Visual Room Selection Cues: Rates are highlighted only when a room is selected. If they appear in a lighter font, the room hasn’t been chosen yet.
- Clear Indicators for Unavailable Rooms: When rooms are sold out, the human icon, room selection area, and rates will all appear in a lighter font and will be non-selectable.
Room not selected:
- The ‘Book’ button is not visible
- The ‘Room Rates’ are in a lighter font style
Channels
Odeon
Odeon Tours is a leading B2B destination management company under Coral Travel Group, providing tailored travel services and experiences across 90 destinations in 40 countries. Since 1992, they’ve empowered tour operators and agencies with seamless ground handling, excursions, and MICE solutions. Check out their website to find out more.
MIPS
MIPS is a Mauritius-based fintech company offering secure, omni-channel payment solutions through smart automation and dynamic routing. Since 2015, they’ve empowered 1,000+ businesses across the Indian Ocean and Africa to streamline digital payments. Check out their website to find out more.
Zuba
Zuba is an upcoming Sabah-based booking platform (launching Q2 2025) from CSX Holdings, offering seamless on-demand reservations for hotels, homestays, and local services like transport, F&B, leisure, shopping, and wellness across Kota Kinabalu and surrounding areas. Powered by real-estate and tech integration, ZUBA aims to boost Sabah’s tourism, support local businesses, and enhance visitor convenience. Check out their website to find out more.
