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      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

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      23% more online bookings for Vivatel Kuala…

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      BLAAH BLAAH @STAAH with Dia Mirza

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      EMPOWERING CHANNEL PARTNERS: THE POWER OF CONTENT…

      STAAH’s new eBook to guide hoteliers through…

      STAAH ReviewMinder Playbook

      STAAH GDS Playbook

      The Expert Guide to Drive More Direct…

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      STAAH Weekly Hospitality Quiz: 17 January

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      STAAH Weekly Hospitality Quiz: 13 December

      The Domain Hotel and Spa, Bahrain

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      Merusaka Nusa Dua, Bali (Indonesia)

      Acappella Suite Hotel (Malaysia):

      From Search to Stay: Maximize your Visibility…

      STAAH Webinar: From Search to Stay: Maximize…

      STAAH Webinar: Manage Revenue Mastery: How to…

      STAAH Webinar: Manage Revenue Mastery: How to…

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STAAH Product Updates You Can’t Miss – May...
Are You Losing Bookings? Common Website & Booking...
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The Role of a Hotel Revenue Manager: Responsibilities,...
Kenyan hospitality group’s smart switch to STAAH

STAAH Blog

  • Home
  • MANAGEMENT
    • The Role of a Hotel Revenue Manager:…

      Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

  • Marketing
    • Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

      Xu Hướng Nội Dung Mạng Xã Hội…

  • Tips & Trends
    • Are You Losing Bookings? Common Website &…

      What Is a Hotel Booking Engine and…

      Seamless Integrations: Enhancing Hotel Operations with Advanced…

      Smart Hotel Distribution: What Every Hotelier Needs…

      Maximizing Hotel Revenue: Advanced Channel Manager Strategies…

  • News
    • STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – Drive More Bookings with…

      Cloudbeds and STAAH partner to enhance channel…

      STAAH Achieves Prestigious Seamless Product Badge from…

      STAAH Product Updates You Can’t Miss –…

  • Success Stories
    • Kenyan hospitality group’s smart switch to STAAH

      Bookings rise beyond expectations for boutique UK…

      The Komu Boosts Direct Revenue by 25%…

      Online Revenue Jumps 50% for Mangkuluhur Residences…

      23% more online bookings for Vivatel Kuala…

  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Events Podcast Quiz Testimonials Webinars

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      STAAH’s new eBook to guide hoteliers through…

      BLAAH BLAAH @STAAH with Captain Mihir Deepak…

      BLAAH BLAAH @STAAH with Dia Mirza

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      EMPOWERING CHANNEL PARTNERS: THE POWER OF CONTENT…

      STAAH’s new eBook to guide hoteliers through…

      STAAH ReviewMinder Playbook

      STAAH GDS Playbook

      The Expert Guide to Drive More Direct…

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      STAAH Weekly Hospitality Quiz: 17 January

      STAAH Weekly Hospitality Quiz: 10 January

      STAAH Weekly Hospitality Quiz: 20 December

      STAAH Weekly Hospitality Quiz: 13 December

      The Domain Hotel and Spa, Bahrain

      Pramana Experience (Indonesia)

      Merusaka Nusa Dua, Bali (Indonesia)

      Acappella Suite Hotel (Malaysia):

      From Search to Stay: Maximize your Visibility…

      STAAH Webinar: From Search to Stay: Maximize…

      STAAH Webinar: Manage Revenue Mastery: How to…

      STAAH Webinar: Manage Revenue Mastery: How to…

  • Free Demo

STAAH Product Updates You Can’t Miss – May 2025

5 June 2025
STAAH Product Updates May 2025

May We Upgrade You? Our May product update is here – think of it as your hospitality toolkit hitting the refresh button! We’ve tightened screws, polished features, and added a few clever tricks across the Booking Engine, InstantSite and more.


Basically, your operations just got a glow-up.

Ready to see what’s new?

Booking Engine Update

  • SwiftBook – Pay Later
  • SwiftBook – Flexible Fees
  • SwiftBook – Abandoned Cart Re-Targeting

InstantSite Update 

  • Horizontal Calendar in Accommodation Pages & Calendar Widget

Channels 

  • New OTA Integrations

Booking Engine Update

Booking Engine Product update1) SwiftBook – Pay Later

What’s new?

  • Properties can now set ‘Pay Later’ as the default payment option for eligible packages.
  • Applies to packages that offer both ‘Pay Now’ and ‘Pay Later’ choices.
  • By default, ‘Pay Now’ will remain the system default unless changed.

SwiftBook - Pay Later

'Pay Now' and 'Pay Later' choices

2) SwiftBook – Flexible Fees

  • Introducing Flexible Fee Configuration for properties via the Booking Engine module.
  • Two fee types are now available:
    • Percentage-based – Calculate the fee as a percentage of the total booking amount.
    • Fixed amount – Apply a flat fee regardless of the booking value.
  • Where to configure:
    • Navigate to Booking Engine > Settings > Fees to set up your preferred fee structure.
  • How it works:
    • The fee is calculated based on the total room amount, including Room, Add-ons, Room Fees, and Taxes.
    • The booking fee is only displayed at the cart level during the booking flow.

SwiftBook - Flexible Fees

may product update 4

3) SwiftBook – Abandoned Cart Re-Targeting

SwiftBook now supports Abandoned Cart Re-Targeting to help you recover lost bookings and increase user experience. Here’s what’s new:

  • Welcome Back Experience
    • Bookers returning after abandoning a booking will see a “Welcome Back” message inviting them to resume where they left off – if cookies were accepted.
  • Smooth Continuation
    • All previously entered data (room selection, dates, guest details, add-ons) is retained and auto-filled for a smooth continuation.
  • 30-Day Cookie Window
    • Session data is preserved for up to 30 days. Bookers returning within this period will trigger the re-targeting flow.
  • Cookie Consent Required
    • Accept Cookies: Enables session saving and personalized messages
    • Reject/Close: No data saved, normal booking flow
    • Consent Duration: Lasts 400 days once accepted
  • Personalization
    • If the booker entered their name, the Welcome Back message is personalized.
  • Booking Scenarios Handled
    • Booking Still Available: Booker resumes from where they left off

may product update 5

may product update 6

    • Room/Date Unavailable: Message prompts a new search; previous search dates auto-filled

may product update 7

    • Partial Availability: Booker adjusts their selection as needed
    • Date Passed: Booking starts from current date
    • Previous Booking Completed: Still gets a welcome message
  • Not Supported On:
    • Booking Engine in an iFrame
    • Group Booking Engine
    • Auto-Enabled for Eligible Users
      • This feature is automatically turned on for all eligible SwiftBook customers.
    • Opt-Out Available
      • Customers can disable the feature via: Booking Engine > BE Settings

may product update 8


InstantSite Update

InstantSite Banner

1) Feature: Horizontal Calendar In Accommodation Pages and Calendar Widget

What’s new?

We’ve introduced two exciting enhancements to improve booking visibility and user experience:

a) Horizontal Calendar on Room Details Page

Guests can now view availability more intuitively with a horizontal date selection widget directly on the accommodation (room) pages.

b) Dynamic Widget on Homepage

The homepage will now display the default calendar widget as configured in the Widget Builder, offering more flexibility and personalisation. This replaces the previously fixed widget setup.

may product update 9


Channels

channels Product update

OpenGDS

Open GDS new integrationOpenGDS is a B2B travel tech platform that connects travel sellers with hotels through a simple “Plug & Book” solution. With seamless integration and flexible pricing tools, OpenGDS helps travel agencies and OTAs boost revenue and streamline hotel partnerships. Explore smarter hotel connectivity with OpenGDS today.

Cendyn

cendynCendyn is a global hospitality tech company helping hotels drive revenue and enhance guest experiences through data-driven CRM and digital marketing solutions. With over 35,000 customers worldwide, Cendyn powers smarter bookings and stronger guest relationships.

HeyTrip

heytripHeyTrip is a global B2B travel tech platform providing hotel, flight, and car rental solutions. It connects partners to over 1 million properties with real-time rates and availability. Designed for efficiency, HeyTrip helps travel businesses book smarter and grow faster. Find out more about HeyTrip on their website today.

Rezolv Hospitality

Rezolv HospitalityRezolv Hospitality is a hospitality management and solutions company delivering innovative, performance-driven services to independent hotels and resorts. With a focus on operational excellence and strategic growth, Rezolv Hospitality empowers properties to increase revenue, enhance guest experience, and drive long-term success. Check out how Rezolv Hospitality can elevate your hotel’s potential today.


STAAH CONNECTIVITY INTEGRATION

STAAH Product Updates You Can’t Miss – May 2025 was last modified: June 5th, 2025 by Nashi Dasgupta

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