There are countless ways to lose a guest. While you can’t fix them all, here are some of the most common ones to avoid. 1. Inflexible cancellation policy Flexible bookings and…
"attract guests"
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According to a Google study, 48% of experiences are booked in-destination. Last-minute bookings are the biggest travel trend, especially since COVID struck. Travel-related mobile searches for “tonight” and “today” have…
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Understanding which customer groups drive the greatest value is critical to the success of your revenue management strategy. Before sophisticated marketing and advertising technologies existed, the “spray and pray” method…
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Pet-friendly accommodation is no longer a niche, rather hosting travellers with their pets is becoming more of standard practice. Are you onboard? It may be barking mad but Park Hyatt…
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You don’t need to be pirate-themed to attract families to your hotel or vacation rental. There are a few simpler steps to getting parents and their cubs through your doors…
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Hoteliers and everyone else in the travel and hospitality industry are tasked with not just attracting guests, but also convincing people that it is safe to travel and win back…
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For hoteliers and accommodation providers this means changing their marketing strategy to attract local guests. Domestic tourism and staycation are the talks of the town. But how do you get…
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Some aspects of the guest experience are timeless. Travellers tend to expect, among many other things, cleanliness, complimentary shampoo, proximity to business meetings or key attractions, and a great view.…
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As hoteliers, your commitment to guest experience, personalized service, and strategic pricing strategies have never been more critical. In this digital age, a robust online presence stands as the linchpin…
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Feeling the holiday rush? We’ve got your back with some dazzling last-minute ideas to sprinkle joy and boost your brand using STAAH vouchers. Let’s dive into the sleigh of swift…