The hospitality industry is increasingly leveraging AI technologies to streamline its customer service operations and enhance its guest experience. Ever since ChatGPT launched in November 2022, ChatGPT has been trending…
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FeaturedMANAGEMENTTips & Trends
Hotel budgets: things to keep in mind when budgeting for 2023
30 November 2022With the industry still recovering from the pandemic and inflation impacting both revenues and operational costs, what should budget 2023 consider? The unprecedented volatility has made the task of budgeting…
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Hotel Marketing is only effective if the execution is done right. It’s all about how the message is being communicated, how it is sent to future & existing guests plus…
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Like many other areas in travel and hospitality, revenue management has dramatically changed in the last two years. The second of our two-part blog series on revenue management looks beyond…
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FeaturedTips & Trends
Want to increase your hotel’s revenue? Focus on guest experience
19 October 2022A positive guest experience can result in glowing online reviews, return visits, and a brand reputation that contributes to ongoing growth. If guests enjoy their stay at your hotel, they are…
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FeaturedSuccess Stories
juSTa Hotels & Resorts reaching the next level in direct bookings with STAAH
10 October 2022Boutique and luxury hotel group, juSTa, leverages the STAAH booking engine’s pooled inventory system to grow direct bookings. Over its last 17 years, juSTa Hotels & Resorts has become synonymous…
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While the hospitality industry is getting more automated, digital content demands time and effort to go around for creative content to attract guests. With online digital marketing tools available it…
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As search continues to dominate how your guests find you, ensuring your hotel’s presence for relevant searches is more important than ever. But how should you find relevant searches for…
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You’ll find many articles on how to market vouchers correctly. This one is a bit different. Let us help you in avoiding some marketing mistakes and help you promote vouchers…
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Being able to drip-feed their inventory across OTAs made all the revenue difference Hotel Give, Christchurch needed. Newly refurbished and proudly sustainable, Hotel Give is centrally located next to the…