Among the raft of benefits Peymans sees in using STAAH are the hundreds of pounds saved in overbooking errors; more importantly preventing a bad guest experience.
“We have been very impressed with STAAH’s technical capabilities. Megi Ibrahimi, Operations Manager of Peymans. “By using their channel manager we are able to run our operations with great efficiency.”
Peymans is a leading provider of high-quality accommodation and serviced apartments in the Cambridge and Oxford regions of the United Kingdom. Similar to any other large operation in the hospitality business, streamlined operations and real-time updates across multiple booking channels is crucial to avoid costly overbooking errors and face customer dissatisfaction.
Peymans switched to the STAAH channel management platform in July 2017. Since then overbookings is a thing of the past.
STAAH’s Instant Channel Manager has helped Peymans expand its reach by providing access to more than 200 online distribution channels. This increased visibility is apparent in the bookings increase the group has experienced since joining the STAAH network.
In addition to almost non-existent booking errors and massive online visibility, another STAAH feature Megi commends is its intuitive interface.
“Connecting to the STAAH platform was quick and easy. Understanding the system and how to make it work to your advantage is even simpler,” says Megi.
All STAAH clients are provided training once the set-up is complete and support is available 24X7 thereafter.
Being cloud-based and accessed even via an app, STAAH is one of the most powerful tools that a property owner or revenue manager can get to stay ahead of the curve by making informed changes to rates in real-time and on-the-go.
“The affordability of STAAH’s technology, combined with its high performance and ease-of-use, makes it a simple and smart choice for all properties. We would certainly recommend it to all property owners.”