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LATEST
Thoughtful Thursday – Drive More Bookings with Less...
The Role of a Hotel Revenue Manager: Responsibilities,...
Kenyan hospitality group’s smart switch to STAAH
What Is a Hotel Booking Engine and Why...
Bookings rise beyond expectations for boutique UK property

STAAH Blog

  • Home
  • MANAGEMENT
    • The Role of a Hotel Revenue Manager:…

      Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

  • Marketing
    • Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

      Xu Hướng Nội Dung Mạng Xã Hội…

  • Tips & Trends
    • What Is a Hotel Booking Engine and…

      Seamless Integrations: Enhancing Hotel Operations with Advanced…

      Smart Hotel Distribution: What Every Hotelier Needs…

      Maximizing Hotel Revenue: Advanced Channel Manager Strategies…

      The OTA Balancing Act: How a Channel…

  • News
    • Thoughtful Thursday – Drive More Bookings with…

      Cloudbeds and STAAH partner to enhance channel…

      STAAH Achieves Prestigious Seamless Product Badge from…

      STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – Reporting for Properties: Converting…

  • Success Stories
    • Kenyan hospitality group’s smart switch to STAAH

      Bookings rise beyond expectations for boutique UK…

      The Komu Boosts Direct Revenue by 25%…

      Online Revenue Jumps 50% for Mangkuluhur Residences…

      23% more online bookings for Vivatel Kuala…

  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Events Podcast Quiz Testimonials Webinars

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      STAAH’s new eBook to guide hoteliers through…

      BLAAH BLAAH @STAAH with Captain Mihir Deepak…

      BLAAH BLAAH @STAAH with Dia Mirza

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      EMPOWERING CHANNEL PARTNERS: THE POWER OF CONTENT…

      STAAH’s new eBook to guide hoteliers through…

      STAAH ReviewMinder Playbook

      STAAH GDS Playbook

      The Expert Guide to Drive More Direct…

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      STAAH Weekly Hospitality Quiz: 17 January

      STAAH Weekly Hospitality Quiz: 10 January

      STAAH Weekly Hospitality Quiz: 20 December

      STAAH Weekly Hospitality Quiz: 13 December

      The Domain Hotel and Spa, Bahrain

      Pramana Experience (Indonesia)

      Merusaka Nusa Dua, Bali (Indonesia)

      Acappella Suite Hotel (Malaysia):

      From Search to Stay: Maximize your Visibility…

      STAAH Webinar: From Search to Stay: Maximize…

      STAAH Webinar: Manage Revenue Mastery: How to…

      STAAH Webinar: Manage Revenue Mastery: How to…

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STAAH Client Brings Home Major Tourism Award

13 December 2018
Main Street Motel - STAAH

Fraser Coast Business & Tourism Award winners, Main Street Motel owners Jess and Rebecca talk about how smart marketing and STAAH support has facilitated this win and helped them grow in a very competitive city.

The motel…

Located in the heart of Hervey Bay [Australia], Main Street Motel offers quality accommodation to both leisure and business travellers. Owners Rebecca and Jess Arnold took over the property in 2017 and manage the entire operation without any additional staff. The 10-room property was refurbished in 2014 and prides itself in its facilities. The location and service of the property have lent themselves to becoming a regular with many customers.


STAAH was with us since day one…

Main Street Motel was already using the STAAH channel manager and booking engine when owners Bec and Jess took over. Nearly two years on, they both see great value in the platform and can understand why the previous owners chose it over others.

Tourism Award - STAAH

“Being very competitive, making timely and quick price updates across multiple channels is critical to our business,” says Bec, owner of Main Street Motel. “STAAH has enabled this and more.”

Using the STAAH Instant Channel Manager, the couple is able to instantly update rates and inventory across a number of online channels. With more than 250 integrations worldwide, the STAAH channel manager is suitably placed to help them increase their online reach. Based on demand, competitor tracking and using STAAH’s insightful reporting tool.

“The channel manager is a one-stop-shop to manage all OTAs, using a single login,” says Bec. “This is a huge boon and allows Jess and me to concentrate on the big task of managing the motel on our own.”

By not hiring an additional staff member to manage this complex process, Bec and Jess have been able to pass on the cost-saving towards a lower room price. “We’ve maintained high occupancy rates with our affordable pricing and won many loyal customers,” says Bec. “This is also seen in strong customer ratings, which is becoming critical to attracting new guests.”

Main Street Motel also uses the STAAH ConvertDirect Booking Engine. With an easy three-step booking process and advanced features, the conversion-based platform has been great in helping increase direct bookings, and consequently profitability.


Smart marketing efforts to boost business…

Technology well in place, Bec and Jess promote local attractions such as Fraser Island and Whale Watching tours to improve the guest experience. The tours are bookable via their front desk, offering convenience that is very important to modern travellers.

Improve Guest Experience - STAAH Blog

In a sector where the sharing economy is reshaping how business is done and vacation rentals offering a home-away-from environment, Main Street Motel is positioning itself well with personalised service and allowing pets.

These efforts are reflected on the growing list of awards the motel has been garnering. STAAH is proud to play its part in this success.


Main Street Motel is a pet-friendly motel,  offering comfortable accommodation, an outdoor swimming pool, free unlimited WiFi and free continental breakfast. 

STAAH Client Brings Home Major Tourism Award was last modified: October 26th, 2022 by staah

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