According to a Google study 52% of travellers visit a hotel website after seeing it on an OTA, and 20% of direct bookings occurred after a hotel was found on…
COVID 19
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COVID-19 has disrupted the disrupter of the hospitality industry. Can vacation rentals recover from this pandemic? How? Much like traditional hotels and motels, vacation rentals are bleeding and economies around…
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The world is currently taking a collective break from travel, but it won’t last forever. And when the tourism industry starts moving again, Covid-19 will still be in the forefront…
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How the executive teams respond today will define their company’s tomorrow. Here are some insights on how leaders should respond at this time. People first He aha te mea nui…
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FeaturedMarketingTips & Trends
The Best Free Online Courses to Upskill Yourself during Lockdown
6 May 2020There’s never been a better time to learn a new skill or brush up on your knowledge of a certain topic. Free online courses during this period are proving to…
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In a rapidly evolving world, your business needs a recovery plan that adapts to changing customer behaviour. Once the curves are flattened, what will the world look like? It is…
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FeaturedMANAGEMENT
Evolution of the Hotel Experience, in a New World & Key areas for Hoteliers to integrate now
22 April 2020While none of us can completely know what’s in store, one thing we can count on is change, embracing it, adapting to it and doing our best to use this time…
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Head of Sales – STAAH Australia, John Clune is working from home at Sydney. Not new to this style of working, he shares his experience and some suggestions that has…
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FeaturedMANAGEMENTTips & Trends
Next level hospitality: how hotels are helping during COVID-19?
15 April 2020Their occupancy and revenue may have plummeted, but the service standards of these hotels are incomparable as they help communities fight COVID-19. Accommodation providers may not be the frontline warriors…
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COVID – 19 has attacked and crisis is looking through the door. How to stay afloat without tarnishing the brand you have built over the years? What are the smart…