loyalty programme

Loyalty programmes were born in recession and expected to expand their reach as we get into the throes of another economic crash. Is your property on the ball with loyalty?…

Seeing bookings slow down because of seasonality can be hard. It doesn’t have to be. Here are some marketing and revenue management tips to lift occupancy and maintain revenue during…

A well-done loyalty program can boost repeat business and help customer satisfaction. Let’s look at a few loyalty programmes and how you can assess their effectiveness. Once very long ago,…