STAAH Blog
  • Home
  • MANAGEMENT
    • OTA commissions – can you cut back?

      Top 5 Questions Your Hotel Reservations Team…

      9 hotel pricing strategies you should know…

      An In-depth Guide to Hotel Revenue Management

      Upselling – The New Challenge for Hoteliers…

  • Marketing
    • Hotel marketing | 11 Tips to Kickstart…

      Hotel marketing | Local SEO cheat sheet…

      Digital Marketing: 10 Things Hoteliers Should Be…

      6 Hotel Marketing Trends to try for…

      Top Hospitality & Travel Marketing Trends You…

  • Tips & Trends
    • Mobile-friendly hotel website: what it means and…

      11 Travel terms & Hospitality industry trends…

      5 Tips On How to Target Corporate…

      The 2022 guide to attracting Gen Z…

      7 Awesome Tips To Improve Your Hotel’s…

  • News
    • Thoughtful Thursday: Easily Manage your Booking.com Content…

      STAAH Product Updates June

      The Big Travel Rebound Kuala Lumpur &…

      STAAH Integrates with Situ – a leading…

      Are you making the most of your…

  • Vacation Rentals
    • 7 Tips & Tricks To Make Your…

      Facebook Marketing Tips For Your Vacation Rental…

      Why Guest Screening is important for Vacation…

      Digital marketing for hotels & vacation rentals…

      Don’t let energy bills soak up your…

  • Success Stories
    • Lift in direct bookings & customer satisfaction…

      Hotel Polo Towers Group Maximize Growth &…

      Crescent Spa & Resorts Saw Average Annual…

      KLoe Hotel, Malaysia Boosts Direct Bookings By…

      GCC Hotel & Club, India gains an…

  • Resources
    • All BLAAH BLAAH @STAAH e-Books Podcast Testimonials Webinars

      BLAAH BLAAH @STAAH with Avijit Arya and…

      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      Smart Distribution & Building a Resilient Business…

      STAAH Product Masterclass – Series 1 How…

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      BLAAH BLAAH @STAAH with Tunku Iskandar

      BLAAH BLAAH @STAAH with Jimmy Mistry and…

      STAAH E-Guide: A-go-to-Communication Guide for Vacation Rentals

      STAAH e-Book How To Set Up Your…

      Opening Checklist post COVID-19: Things To Keep…

      EBOOK: BEGINNERS GUIDE TO REVENUE MANAGEMENT

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      D Elegance Hotel Johor Malaysia STAAH Testimonial

      Plume Villas New Zealand STAAH Testimonial

      Tunamaya Beach & Spa Desaru Malaysia STAAH…

      de Laxston Hotel Indonesia STAAH Testimonial

      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      Smart Distribution & Building a Resilient Business…

      STAAH Product Masterclass – Series 1 How…

      STAAH Webinar Utilize Integrated Technology Ecosystem to…

  • Free Demo
LATEST
Thoughtful Thursday: Easily Manage your Booking.com Content from...
Mobile-friendly hotel website: what it means and why...
11 Travel terms & Hospitality industry trends you...
5 Tips On How to Target Corporate Meetings...
Lift in direct bookings & customer satisfaction for...

STAAH Blog

  • Home
  • MANAGEMENT
    • OTA commissions – can you cut back?

      Top 5 Questions Your Hotel Reservations Team…

      9 hotel pricing strategies you should know…

      An In-depth Guide to Hotel Revenue Management

      Upselling – The New Challenge for Hoteliers…

  • Marketing
    • Hotel marketing | 11 Tips to Kickstart…

      Hotel marketing | Local SEO cheat sheet…

      Digital Marketing: 10 Things Hoteliers Should Be…

      6 Hotel Marketing Trends to try for…

      Top Hospitality & Travel Marketing Trends You…

  • Tips & Trends
    • Mobile-friendly hotel website: what it means and…

      11 Travel terms & Hospitality industry trends…

      5 Tips On How to Target Corporate…

      The 2022 guide to attracting Gen Z…

      7 Awesome Tips To Improve Your Hotel’s…

  • News
    • Thoughtful Thursday: Easily Manage your Booking.com Content…

      STAAH Product Updates June

      The Big Travel Rebound Kuala Lumpur &…

      STAAH Integrates with Situ – a leading…

      Are you making the most of your…

  • Vacation Rentals
    • 7 Tips & Tricks To Make Your…

      Facebook Marketing Tips For Your Vacation Rental…

      Why Guest Screening is important for Vacation…

      Digital marketing for hotels & vacation rentals…

      Don’t let energy bills soak up your…

  • Success Stories
    • Lift in direct bookings & customer satisfaction…

      Hotel Polo Towers Group Maximize Growth &…

      Crescent Spa & Resorts Saw Average Annual…

      KLoe Hotel, Malaysia Boosts Direct Bookings By…

      GCC Hotel & Club, India gains an…

  • Resources
    • All BLAAH BLAAH @STAAH e-Books Podcast Testimonials Webinars

      BLAAH BLAAH @STAAH with Avijit Arya and…

      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      Smart Distribution & Building a Resilient Business…

      STAAH Product Masterclass – Series 1 How…

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      BLAAH BLAAH @STAAH with Tunku Iskandar

      BLAAH BLAAH @STAAH with Jimmy Mistry and…

      STAAH E-Guide: A-go-to-Communication Guide for Vacation Rentals

      STAAH e-Book How To Set Up Your…

      Opening Checklist post COVID-19: Things To Keep…

      EBOOK: BEGINNERS GUIDE TO REVENUE MANAGEMENT

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      D Elegance Hotel Johor Malaysia STAAH Testimonial

      Plume Villas New Zealand STAAH Testimonial

      Tunamaya Beach & Spa Desaru Malaysia STAAH…

      de Laxston Hotel Indonesia STAAH Testimonial

      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      Smart Distribution & Building a Resilient Business…

      STAAH Product Masterclass – Series 1 How…

      STAAH Webinar Utilize Integrated Technology Ecosystem to…

  • Free Demo

STAAH helps rev up the Adiwana group’s online presence

7 December 2020
STAAH helps rev up Adiwana group’s online presence

More online channels connected without requiring more of the team’s time and energy; here’s all that Bali’s Adiwana Hotels & Resorts is loving about the STAAH channel manager.


Adiwana: providing unparalleled luxury

Adiwana Hotels & Resorts - Room View

Adiwana Hotels & Resorts is an unparalleled collection of intimate boutique resorts located on the mystical island of Bali. The Indonesian hospitality group has crafted a unique brand of style and service delivery to appeal to the millennial traveller. Its quality, comfort, convenience and value – always with a twist of authentication that is segment of travellers crave.

Adiwana promises a flawless holiday with guests being offered what they care about most – luxury, comfort, an authentic and honest service, respect, privacy and efficiency. Combined with cultural insights and interesting local experiences, an Adiwana holiday is a true escape from day-to-day into a world of luxury and leisure.

The challenge: building a reliable and seamless distribution network

STAAH helps rev up Adiwana group’s online presence

While maintaining a healthy occupancy rate was less of an issue for Adiwana, the lack of a channel manager that was reliable and integrated with their PMS was beginning to weigh down the group hotel staff with processes.

“Revenue management is integral in the daily planning of our business,” says Ari Yuliana, Corporate Director of Revenue, Adiwana Hotels & Resorts.

“Lack of a direct connection between our PMS, booking engine and the channel manager was leading to errors and efficiency losses that were easily avoidable.”

STAAH helps rev up Adiwana group’s online presence

“Staff were spending more time in manual updates and fixing errors than serving guests,” adds Ari Yuliana. “We knew a different solution was needed to achieve more flexibility, optimize processes, and create more time for strategically relevant activities as well as delivering the excellent guest experience we pride ourselves on.”

The search for the perfect partner

Adiwana Hotels & Resorts

Relying on the internet and reviews from other hoteliers, Adiwana narrowed down the factors that need to be considered when choosing the right channel manager. Among these were:

  • Number and quality of channel connections
  • Ease of use
  • System speed and fast updates
  • High flexibility in configuration
  • Reliable and secure technology with a low error rate
  • Wide range of features
  • Value for money (the price factor)
  • Good support service

STAAH’s Channel Manager fulfilled all these criteria.

The benefits of integration

Adiwana Hotels & Resorts

A seamless and quick switch to STAAH Channel Manager, including a connection to Adiwana group’s PMS and website booking engine, led to accelerated efficiency for staff.

Adiwana also reaped the benefits of an increased reach by increasing the number of channels the group connects with. Error rate went down. Combined with a robust revenue optimization strategy, the group saw increased bookings and an immediate positive effect on its bottom line.

“Our staff were back spending more time doing what they love most – serving guests as opposed to updating rates,” says Ari Yuliana, Corporate Director of Revenue, Adiwana Hotels & Resorts.

Adiwana Hotels & Resorts

“Perhaps the biggest benefit is STAAH’s customer service,” adds Ari Yuliana, Corporate Director of Revenue, Adiwana Hotels & Resorts.

“Lack of a direct connection between our PMS, booking engine and the channel manager was leading to errors and efficiency. “The STAAH partner services team and account manager are always an email or phone call away to fix an unforeseen issue and offer advice on changes that could be made in the platform to increase revenue.”

“At the moment STAAH is the right system for us, meeting our properties’ unique needs and providing great, value for money service.”


To know more about this beautiful property in Indonesia visit www.adiwanahotels.com

STAAH helps rev up the Adiwana group’s online presence was last modified: March 23rd, 2021 by staah

Related Articles

From Zero to Hero: Hospitality Novices Resurrect...

Java Paragon

Meet the STAAH Team: Cicero Guimaraes, Key...

Village Accommodation Group Connects to the STAAH...

STAAH Products

Channel Manager
Booking Engine
Instantsite Website
Gift Voucher Engine
Review Minder

SUBSCRIBE TO OUR NEWSLETTER FOR WEEKLY UPDATES

 
 
 

E-Books

  • Beginners guide to Revenue Management
  • Set-up your Channel Manager like a Pro
  • Hotel SEO for Beginners
  • Understanding Hotel Distribution
  • Digital Marketing toolkit for Independent Hoteliers
  • Communication Guide for Vacation Rentals
About Us
  • About Us
  • Blog
  • Login
  • News
  • Contact Us
  • Careers
Integrations
  • Online Travel Agencies
  • Property Management Systems
  • Payment Gateways
  • Internet Booking Engines
  • Global Distribution Systems
  • SuNEW
Solutions
  • Hotel Channel Manager
  • Hotel Booking Engine
  • Instant Hotel Websites
  • Gift Voucher System
  • Review Management System
Get In Touch

Sales Enquiries: sales@staah.com

Customer Support: support@staah.com

Billing: accounts@staah.com

Careers: people@staah.com

Commission Savings Calculator
Truspilot - STAAH Capterra - STAAH Top Rated - Channel Management Software PCI-DSS
Fernmark Logo

Instant Channel Manager Mobile App

Instant Channel Manager Mobile App Instant Channel Manager Mobile App

Max Channel Manager Mobile App

Max Channel Manager Mobile App Max Channel Manager Mobile App

Reputation Manager Mobile App

Reputation Manager Mobile App Reputation Manager Mobile App

© Copyright. All Rights Reserved. STAAH Limited | Privacy Policy | Cookies Policy