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STAAH Blog

  • Home
  • MANAGEMENT
    • OTA commissions – can you cut back?

      Top 5 Questions Your Hotel Reservations Team…

      9 hotel pricing strategies you should know…

      An In-depth Guide to Hotel Revenue Management

      Upselling – The New Challenge for Hoteliers…

  • Marketing
    • Hotel marketing | 11 Tips to Kickstart…

      Hotel marketing | Local SEO cheat sheet…

      Digital Marketing: 10 Things Hoteliers Should Be…

      6 Hotel Marketing Trends to try for…

      Top Hospitality & Travel Marketing Trends You…

  • Tips & Trends
    • 11 Travel terms & Hospitality industry trends…

      5 Tips On How to Target Corporate…

      The 2022 guide to attracting Gen Z…

      7 Awesome Tips To Improve Your Hotel’s…

      Indian travel trends 2022: what your guests…

  • News
    • STAAH Product Updates June

      The Big Travel Rebound Kuala Lumpur &…

      STAAH Integrates with Situ – a leading…

      Are you making the most of your…

      STAAH Integrates with the leading halal-friendly channel…

  • Vacation Rentals
    • 7 Tips & Tricks To Make Your…

      Facebook Marketing Tips For Your Vacation Rental…

      Why Guest Screening is important for Vacation…

      Digital marketing for hotels & vacation rentals…

      Don’t let energy bills soak up your…

  • Success Stories
    • Lift in direct bookings & customer satisfaction…

      Hotel Polo Towers Group Maximize Growth &…

      Crescent Spa & Resorts Saw Average Annual…

      KLoe Hotel, Malaysia Boosts Direct Bookings By…

      GCC Hotel & Club, India gains an…

  • Resources
    • All BLAAH BLAAH @STAAH e-Books Podcast Testimonials Webinars

      BLAAH BLAAH @STAAH with Avijit Arya and…

      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      Smart Distribution & Building a Resilient Business…

      STAAH Product Masterclass – Series 1 How…

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      BLAAH BLAAH @STAAH with Tunku Iskandar

      BLAAH BLAAH @STAAH with Jimmy Mistry and…

      STAAH E-Guide: A-go-to-Communication Guide for Vacation Rentals

      STAAH e-Book How To Set Up Your…

      Opening Checklist post COVID-19: Things To Keep…

      EBOOK: BEGINNERS GUIDE TO REVENUE MANAGEMENT

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      D Elegance Hotel Johor Malaysia STAAH Testimonial

      Plume Villas New Zealand STAAH Testimonial

      Tunamaya Beach & Spa Desaru Malaysia STAAH…

      de Laxston Hotel Indonesia STAAH Testimonial

      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      Smart Distribution & Building a Resilient Business…

      STAAH Product Masterclass – Series 1 How…

      STAAH Webinar Utilize Integrated Technology Ecosystem to…

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How Windflower Resorts Doubled Its Online Bookings with STAAH?

28 August 2017

In two years the Indian luxury resort chain has grown its share of online bookings from 15% to 32%. It’s a shining example of success with an integrated product solution and a luxurious offering.

Set in the lap of nature, The Windflower is a group of destination based spa resorts in India. Each of the group’s six properties has a unique story that has been at the centre of its allure to leisure travellers for more than 10 years. Its plush accommodation and signature spa (EMERGE) seal the deal for holiday goers.

The group has 250 rooms across six properties in the South Indian destinations of Mysore, Coorg, Vythiri, Bandipur, Pondicherry and Bangalore.

Prior to using STAAH’s Instant Channel Manager, they tried three other softwares but struggled with issues that ranged from integration to ease-of-use and system errors.

“STAAH changed all this. It is high-performing, very easy to use and new personnel require very less time to get trained on it,” says Aadi Achint from the Marketing & Communications team at The Windflower Resort & Spa.

“Revenue management is an extremely important factor in the daily planning of our business, and a well thought out strategy with the correct daily rates is essential. We cannot afford to be bogged down by systems that are time-consuming and inefficient,” he adds. “STAAH is an affordable investment into improving productivity and allowing our team to spend time in strategising and delivering an excellent guest experience.”

When choosing their next channel management partner, among the key considerations for the group were:

  • Number and quality of channel connections
  • Ease of use
  • System speed and fast updates
  • High flexibility in configuration
  • Low error rate
  • Wide range of features
  • Flat low monthly cost

STAAH’s ability to deliver on all these fronts along with a fantastic support team made it a preferred choice for The Windflower.

The group started working with STAAH more than five years ago. The channel manager seamlessly plugged into the group’s PMS by WINHMS and other softwares used by the group’s subsidiary units. From there on managing multiple channels has been a breeze, with any issues resolved quickly.

In less than two years and combined with targeted marketing efforts, the results are there in numbers for anyone to see with The Windflower’s share of online bookings going up from 15%-17% to 32%.

“We would not hesitate recommending STAAH to any operator who wants fantastic service and ease of operations without compromising on online reach,” says Aadi.


Windflower Resorts studios, villas and suites give your family all the space they could ever desire. Thoughtful indulgences such as a private Jacuzzi, sit-outs with a view, open-to-sky bathing areas and exquisitely designed furniture pamper you unconditionally. Surrounded by pristine, beautiful, untamed nature give in to fun things like swimming, playing, seeking adventure, walking, contemplating, bonding, discovering, connecting.

How Windflower Resorts Doubled Its Online Bookings with STAAH? was last modified: February 22nd, 2018 by staah

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