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STAAH Blog

  • Home
  • MANAGEMENT
    • The Role of a Hotel Revenue Manager:…

      Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

  • Marketing
    • Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

      Xu Hướng Nội Dung Mạng Xã Hội…

  • Tips & Trends
    • 5 OTA Mistakes That Could Be Hurting…

      Get Google: How SwiftBook’s Integration with Google…

      Direct Booking Strategies: How to Promote Your…

      How to Attract More Bookings with Irresistible…

      Are You Losing Bookings? Common Website &…

  • News
    • STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – A Technical Guide to…

      STAAH Revolutionizes Black Rock Hotels’ Online Booking…

      STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – Drive More Bookings with…

  • Success Stories
    • Barham Bridge Motor Inn: A Fresh New…

      From traditional to tech: Thai resort’s online…

      Chalets 1066 in France Sees 20% Growth…

      The Citi Residenci Hotels: Building a Smarter…

      Boutique Vietnamese hotel reclaims direct bookings with…

  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Events Podcast Quiz Testimonials Webinars

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      STAAH’s new eBook to guide hoteliers through…

      BLAAH BLAAH @STAAH with Captain Mihir Deepak…

      BLAAH BLAAH @STAAH with Dia Mirza

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      EMPOWERING CHANNEL PARTNERS: THE POWER OF CONTENT…

      STAAH’s new eBook to guide hoteliers through…

      STAAH ReviewMinder Playbook

      STAAH GDS Playbook

      The Expert Guide to Drive More Direct…

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      STAAH Weekly Hospitality Quiz: 17 January

      STAAH Weekly Hospitality Quiz: 10 January

      STAAH Weekly Hospitality Quiz: 20 December

      STAAH Weekly Hospitality Quiz: 13 December

      The Domain Hotel and Spa, Bahrain

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      Acappella Suite Hotel (Malaysia):

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      STAAH Webinar: From Search to Stay: Maximize…

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      STAAH Webinar: Manage Revenue Mastery: How to…

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Fun Facts about ReviewMinder – Online Reputation Management System

5 April 2023
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Today, reviews are an essential part of the travel industry, with millions of travelers around the world relying on reviews and ratings to make informed decisions about where to stay, eat, and visit.


Hotel and restaurant owners also rely on guest reviews to monitor and manage their online reputation and improve their guest experience. The rise of social media has also led to the emergence of influencer marketing, with travel influencers using their social media platforms to share their experiences and recommendations with their followers.

Here are some fun facts about managing your reviews via STAAH ReviewMinder:

  • STAAH ReviewMinder helps businesses monitor and manage their online reputation by gathering reviews from multiple sources and displaying them on a single platform, making it easy to manage and respond to customer feedback.

  • ReviewMinder uses sentiment analysis technology to categorize reviews as positive, negative, or neutral, making it easier for businesses to identify areas that need improvement and areas where they excel.

STAAH Blog Sustainability in Hotels 3


  • With ReviewMinder, businesses can set up automated responses to common customer queries and comments, saving time and ensuring that customers receive a prompt response.

  • ReviewMinder integrates with multiple Online Travel Agents (OTAs), allowing businesses to monitor and respond to comments and reviews on popular platforms.

  • ReviewMinder offers real-time analytics and reporting, allowing businesses to track their online reputation and see how they stack up against competitors. This can help businesses make informed decisions about their marketing and customer service strategies.

  • ReviewMinder is also available on Mobile App. Now you can manage your guest feedback on the go. Find out more here

Overall, these data points suggest that hotel reviews and guest feedback continue to be a crucial factor in the hotel booking process for travelers.

Download our latest Playbook on ReviewMinder here

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Fun Facts about ReviewMinder – Online Reputation Management System was last modified: April 5th, 2023 by Nashi Dasgupta

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