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STAAH Blog

  • Home
  • MANAGEMENT
    • Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

      The Top Traits of Exceptional Hospitality Professionals

  • Marketing
    • Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

      Xu Hướng Nội Dung Mạng Xã Hội…

  • Tips & Trends
    • Smart Hotel Distribution: What Every Hotelier Needs…

      Maximizing Hotel Revenue: Advanced Channel Manager Strategies…

      The OTA Balancing Act: How a Channel…

      Tapping into Wellness Tourism: A Hotelier’s Guide

      Overcoming common challenges in channel management for…

  • News
    • Cloudbeds and STAAH partner to enhance channel…

      STAAH Achieves Prestigious Seamless Product Badge from…

      STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – Reporting for Properties: Converting…

      Thoughtful Thursday – Matrix – Revenue Control…

  • Success Stories
    • The Komu Boosts Direct Revenue by 25%…

      Online Revenue Jumps 50% for Mangkuluhur Residences…

      23% more online bookings for Vivatel Kuala…

      STAAH boosts Indonesian resort’s direct bookings by…

      Nova Express Pattaya expands online visibility with…

  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Events Podcast Quiz Testimonials Webinars

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      STAAH’s new eBook to guide hoteliers through…

      BLAAH BLAAH @STAAH with Captain Mihir Deepak…

      BLAAH BLAAH @STAAH with Dia Mirza

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      EMPOWERING CHANNEL PARTNERS: THE POWER OF CONTENT…

      STAAH’s new eBook to guide hoteliers through…

      STAAH ReviewMinder Playbook

      STAAH GDS Playbook

      The Expert Guide to Drive More Direct…

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      STAAH Weekly Hospitality Quiz: 17 January

      STAAH Weekly Hospitality Quiz: 10 January

      STAAH Weekly Hospitality Quiz: 20 December

      STAAH Weekly Hospitality Quiz: 13 December

      The Domain Hotel and Spa, Bahrain

      Pramana Experience (Indonesia)

      Merusaka Nusa Dua, Bali (Indonesia)

      Acappella Suite Hotel (Malaysia):

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STAAH Product Updates June

9 June 2022
Product Updates June 1

Continuing the trend of bringing you the best, here is a quick list of the latest product updates, enhancements, and features, that you should take note of.


Secure Payment Options

Product Updates Secure Payment Options

You can offer your guests to make secure payments from either of these two options Property Form or Guest Form.

This is only available for properties that use payment gateways.

Property form

  1. Property completes form within the STAAH extranet first
  2. The payment link is auto-generated and sent directly to the booker
  3. The guest receives the payment link, and all payment information (amount, reference etc) is pre-populated.

Property Form Secure Payments 1


Guest form

  1. The guest form link is manually sent to the payer by the property
  2. The guest is required to complete the payment form
  3. This option provides the payer with more flexibility and is not restricted to a set time frame. Some properties have created a link/page on their website so guests can make payments.

Guest Secure Payment STAAH MAX Screenshot

Find out more about Secure Payment here


MAX Booking Engine Group Widget

Product Updates Max BE

The booking engine widget allows you to redirect a booker from your website to the booking engine. The booker will select the check-in/check-out dates from the website, once diverted the booking engine will display available rooms/packages for the selected dates.

Groups can now view all properties in one page and customise the colours of their Booking engine via MAX extranet.

Things to know:

  • The group widget will display all properties linked to the group.
  • All property options are available in the widget.
  • If a user selects ‘All properties’ the booker is diverted to a page that will display all properties within the group in a tile display
  • Properties are displayed in alphabetical order
  • Individual property widgets create at the property level only
  • Adult/child search option available at property level only
  • Properties that have adult/child search option enabled, this is included in widget (Group and property level)
  • All property option includes check-in/check-out dates and promo code in widget
  • The Booking engine script has in-built widget. The website developer adds the script, the buttons are auto populated.
  • Existing customers have a custom-built design and will not see option to customise. Please contact your local Partner services team.

BE Widget 2

  1. Booking engine widget script: generates the booking engine widget for your website. Use this tab to provide the widget and booking engine for your website development.
  2. Edit: Customise the setup of your booking engine
  3. Preview: A preview of your widget and booking engine, allows you to view any changes you have made to customization.

For more information read here

If a property wants to manage via STAAH, kindly contact support@staah.com


 MG Group new channel on OTA Promotion

Product Updates OTA Promotion

OTA promotion feature now allows a property to setup promotions on MG Jarvis via MAX extranet.

You can set up promotions such as

  • Basic
  • Early Booker
  • Last Minute
  • Free Night

This feature supports creating NEW promotions created in MAX extranet.

Find out more about OTA Promotions in STAAH here


Promo Code Discount

Product Update Promo code discount

A change to extra guest charge for Promo Code and WMR (Watch My Rate) on MAX Booking Engine has been made.

All discounts on Promo Codes and WMR (Watch My Rate) will take extra guest charges into consideration. This means, if there is an applicable extra guest charge, a discount will apply to the Room Rate and the applicable extra guest charge.


Pending Bookings

Product Update Pending Booking

What are pending bookings?
This is specific to properties with Payment gateway integration. A feature that will alert properties of any bookings made via the MAX booking engine that is pending.
Benefits?
  • Property can check bookings that are not confirmed
  • Property can check payments that have been received
  • Properties can contact guests to check if the booking is required if left pending

Mandatory Password Change Notification Update

Product Update Password ChangeWhen the user logs in, they will see a pop-up which indicates the password is about to expire.

The pop-up alert is visible 6 days prior to password expiry and is seen each time the user logs in until the password is changed.


If you have any questions related to the above enhancements feel free to contact your local support team who can assist you at support@staah.com

STAAH Product Updates June was last modified: June 10th, 2022 by Nashi Dasgupta

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