"attract guests"

In the near future or far, the COVID-19 pandemic has fundamentally altered the travel and hospitality industry. Let’s understand what some of these changes are – and what they could…

Loyalty programmes were born in recession and expected to expand their reach as we get into the throes of another economic crash. Is your property on the ball with loyalty?…

If 2020 is anything to go by, trends are an educated guess. What really happens isn’t for anyone to know in advance. Except perhaps Nostradamus. Here are some trends we…

Some Indian hotels are reporting occupancy rates of 80%, the highest it has been since the pandemic started affecting our lives. Between border closures, conference cancellations, and widespread apprehension about…

Since its inception, Instagram has grown to become the ultimate platform for visual storytelling for its 500 million daily active users. How is your vacation rental planning to leverage this…

The full-service Malaysian hotel group Royale Chulan Hotels & Resorts struggled with a very manual distribution set-up … till STAAH came along. Royale Chulan Hotels & Resorts is a Malaysian…

As the influence of electronic word of mouth increases, how your guests review you online has a very real impact on bookings. According to TripAdvisor, 83% of travelers refer to…

What you need to know about the Airbnb New Fee Structure Covid-19 Safety practices for hosts Quality reliability standards for Airbnb’s guests and hosts. If you are an Airbnb host,…