"hotel blog"

[apester-exclude-playlist] In case you missed it, here are some key updates from the big guns – Google, Facebook, and YouTube – and emerging trends that you should care about. Some…

[apester-exclude-playlist] When a guest enters your lobby, chances are they are about to have their first human interaction with your hotel’s individual “brand.” How ready is your front desk to…

[apester-exclude-playlist] Ready or not, the new year is upon us and new goals waiting to be set. Does your 2019 plan take into consideration these key changes expected to hit…

Be passionate. Be professional. Success will follow. Swiss-Belhotel International chairman shares his recipe for business growth. One of the world’s fastest-growing hotel and hospitality management groups, Swiss-Belhotel International, has a…

[apester-exclude-playlist]Indian hotelier attributes its increase in occupancy by 20%-25% to STAAH’s cutting-edge technology and ‘all-solutions-under-one-roof’ approach. Niranta is Mumbai’s [India] first airport transit hotel and lounge. Located in one of…

From calm to manic and dripping in numbers, we take a peek into just another crazy day in the work life of Elizabeth  Bradley, Reservations & Yield Manager at The…

The real-time connection opens up a world of opportunities for properties, including hotels, looking to grow their revenue from the booming sharing-economy. “If it was a movie, the hotel distribution…

Artificial intelligence (AI) now infiltrates every element of the travel process. Today, website chatbots, personalized search platforms, and in-room virtual assistants are being deployed to improve customer engagement, boost conversion…

The combined power of a user-friendly website and high-performing booking engine from STAAH helped The Melbourne Lodge multiply its direct bookings, saving thousands in OTA commission. “We lacked flexibility and…

Every so often your property may get itself into a situation where you have too many promotions on the go. Some may not work, others are duplicated and a select…