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STAAH Blog

  • Home
  • MANAGEMENT
    • Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

      The Top Traits of Exceptional Hospitality Professionals

  • Marketing
    • Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

      Xu Hướng Nội Dung Mạng Xã Hội…

  • Tips & Trends
    • Smart Hotel Distribution: What Every Hotelier Needs…

      Maximizing Hotel Revenue: Advanced Channel Manager Strategies…

      The OTA Balancing Act: How a Channel…

      Tapping into Wellness Tourism: A Hotelier’s Guide

      Overcoming common challenges in channel management for…

  • News
    • Cloudbeds and STAAH partner to enhance channel…

      STAAH Achieves Prestigious Seamless Product Badge from…

      STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – Reporting for Properties: Converting…

      Thoughtful Thursday – Matrix – Revenue Control…

  • Success Stories
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      Online Revenue Jumps 50% for Mangkuluhur Residences…

      23% more online bookings for Vivatel Kuala…

      STAAH boosts Indonesian resort’s direct bookings by…

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    • All BLAAH BLAAH @STAAH Connectivity News e-Books Events Podcast Quiz Testimonials Webinars

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      STAAH’s new eBook to guide hoteliers through…

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      EMPOWERING CHANNEL PARTNERS: THE POWER OF CONTENT…

      STAAH’s new eBook to guide hoteliers through…

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STAAH Enables London B&B to Stay Full Around the Year

31 July 2017
crystal palace hero e1499810991561

The combined power of the STAAH booking engine and channel manager has helped Crystal Palace B&B grow its bookings by more than 20%.

Located close to central London, and boasting spectacular views, Crystal Palace B&B had everything going for it.

Bookings initially came through Airbnb’s Instant Book Calendar System. But un-booked days on the calendar, for such a well-located and nicely furnished property meant that there was opportunity to improve.

“We signed up for the STAAH channel manager system so we could take instant bookings from various OTAs, as well as on our own website,” say Crystal Palace B&B owners Alan and Mala Wilson.

crystal palace 1 e1499810916555

“The integration with STAAH has allowed us to take bookings from various sources. Our bookings have gone up significantly – more than 20%,” say the duo. “It has meant we are able to stay full most of the year.”

Since connecting with STAAH, Alan and Mala have listed their property on Booking.com and are also actively selling via their own website that is powered by STAAH’s ConvertDirect booking engine. They are also still accepting bookings from Airbnb’s Instant Book Calendar System. All channels are managed via the STAAH channel manager, saving time and avoiding errors, while allowing real-time and quick updates.

crystal palace 2 e1499810942777

“All is working well. We’re happy with the software, which has run smoothly from the start, is simple to use, time-saving, and has never given us overbooking errors,” says Alan. “The customer service team is excellent, very patient and extremely helpful.”

The cherry on the cake is the price.

“The monthly payment is very affordable and there is no commission per booking!”

Crystal Palace B&B is located in a relaxed London suburb close to the city centre. The highly desirable property has a suite of rooms from one to four guests, a modern bathroom and a private terrace with amazing views.


Crystal Palace B&B is located in zone 3 in London, 600 m from Crystal Palace Park. The suite of rooms includes a private lounge with a sofa, table and chairs, and a flat-screen TV with satellite channels. There is a private roof terrace with views of London and the property’s garden.

STAAH Enables London B&B to Stay Full Around the Year was last modified: October 9th, 2020 by staah

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