MANAGEMENT

Travellers are willing to spend up to 30% more than the average daily room rates (ADRs) when they feel that they are getting a better deal by booking a package.…

Smart pricing for hotels –  with this new feature in ConvertDirect Booking Engine and grow your bookings from specific targets. Do you have a certain number of guests coming from…

Having a safe and secured website; and creating a trust for your guest is extremely important especially when you have a booking engine. Consumers have been warned for years about…

Amazon’s Alexa took up the job of hotel concierge with Marriott in mid-2018. It’s done well and is now ready for consideration by your property. At first, everyone felt it…

It’s easy. It’s powerful. Gets more direct bookings (minus the commission!) and designed to drive conversions on your website. Here are a few cherry-picked reasons why our partner properties love…

From tech support to owning three hotels, Jin Kim’s can-do attitude and ability to make lemonade from the lemons life threw is getting him to places where most of us…

Having a great listing is critical to booking success on Airbnb. Whether you’re a vacation rental, a B&B or hotel, follow these easy tips to get the most out of…

While it is important to analyse the impact of historical strategies and data, looking ahead is equally important. ARMA founder Melissa Kalan explores what smart revenue managers should keep in…

[apester-exclude-playlist] When a guest enters your lobby, chances are they are about to have their first human interaction with your hotel’s individual “brand.” How ready is your front desk to…

Be passionate. Be professional. Success will follow. Swiss-Belhotel International chairman shares his recipe for business growth. One of the world’s fastest-growing hotel and hospitality management groups, Swiss-Belhotel International, has a…