In a rapidly evolving world, your business needs a recovery plan that adapts to changing customer behaviour. Once the curves are flattened, what will the world look like? It is…
Hotel Management
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Hotel ManagementTips & Trends
5 ways to boost your team’s morale during the COVID-19 pandemic
1 April 2020As you go about saving your business, don’t forget to protect and support your biggest asset – your teams. Those who are still around will be dejected. Millions of people…
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COVID – 19 has attacked and crisis is looking through the door. How to stay afloat without tarnishing the brand you have built over the years? What are the smart…
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Global distribution systems (GDS) have been a mainstay in the travel industry since travel agents began using the systems in the 1970s. The main purpose of a global distribution system…
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You cannot influence border restrictions, flight cancellations or the corporate travel bans due to the Coronavirus outbreak. But you can tweak your strategy to make up for the lost revenue.…
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The next big season will be upon your hotel before you know it. With the right plan in place ( a.k.a marketing mix), you can keep your property at capacity…
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Slashing rates to boost occupancy can be very tempting. But is important to note that lowering rates doesn’t create demand; it can erode your price and brand integrity. 1) Avoid…
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Gone are the days when customers were happy just receiving “please” and “thank you” or getting service with a smile. Although those go into the recipe for proper etiquette, it’s…
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As a smart hotelier you could never miss a chance to sell gift vouchers – possibly the most effective tool in your marketing arsenal. Luckily, it’s super easy to set…
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We have an amazing feature to convert direct bookers on your hotel website if you are using STAAH’s Convert Direct Booking Engine. Designed to provide a seamless guest experience with…