Booking Suite announced discontinuation of its technology from 30 November 2020. If you’re a customer, what are your alternatives? Effective 30 November 2020, WebDirect, BookingButton and RateIntelligence by Booking Suite…
MANAGEMENT
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FeaturedMANAGEMENT
Is Your Hotel Sales Team Ready For The Transition From “Fishing For Inbound Leads” To “Sales Hunting”?
18 June 2020After the tidal wave of cancellations and postponements in March, followed by an eerily quiet April and May when many were furloughed, hotel salespeople are now returning to an entirely…
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Travel restrictions progressively being lifted around the world is clearly good news for our industry. During this recovery phase, albeit an unpredictable one, revenue management is critically important as it draws upon…
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FeaturedMANAGEMENT
Independent Accommodation Business Owner’s Guide to Revenue, Distribution, Sales and Marketing
5 June 2020An essential part of any hotel/motel is how it makes its revenue and the different distribution channels that contribute to this pot of revenue. And yet, many business owners dislike…
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The world is currently taking a collective break from travel, but it won’t last forever. And when the tourism industry starts moving again, Covid-19 will still be in the forefront…
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To become an influencer in your industry, you need to answer a lot of questions your consumers have. And, you need to make direct connections. Facebook Groups and Quora are…
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FeaturedMANAGEMENTTips & Trends
DO YOU REALLY WANT TO IGNORE YOUR MOST PROFITABLE CHANNEL?
22 May 202060% of visitors to OTAs visit your website. As a smart hotelier, would you not want to capitalise on this visit and bag a commission-free direct booking? Edwin Saldanha shares…
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Times are undoubtedly tough. But if you’re hoping for sustenance in the short term and a bounce back later, focus on your hospitality technology. COVID-19 has quickly brought the hospitality…
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How the executive teams respond today will define their company’s tomorrow. Here are some insights on how leaders should respond at this time. People first He aha te mea nui…
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FeaturedMANAGEMENT
Evolution of the Hotel Experience, in a New World & Key areas for Hoteliers to integrate now
22 April 2020While none of us can completely know what’s in store, one thing we can count on is change, embracing it, adapting to it and doing our best to use this time…