What you need to know about the Airbnb New Fee Structure Covid-19 Safety practices for hosts Quality reliability standards for Airbnb’s guests and hosts. If you are an Airbnb host,…
As revenues shrink, increasing productivity has become a pressing priority. To be competitive, you must be able to run your hotel efficiently – yet profitably. Efficiency brings greater price flexibility…
With its ability to streamline processes, provide valuable insights, and optimize experiences, artificial intelligence (AI) is driving the new wave of responsive, guest-centric hospitality. While some remain sceptical, most hoteliers…
Consumer psychology has always played an important part in driving their purchase decisions. Let’s look at how you can use this buying psychology to improve conversion rates, increase direct bookings,…
Let us take you to the basics if you are a beginner or new to hotel distribution, hotel software and online hospitality technology. Gone are the days where travel booking…
It is important to stay on top of your game and keep delivering exceptional service. Customer satisfaction in the hospitality industry cannot be neglected especially with so much competition around. …
Guest writer and Hospitality coach Doug Kennedy shares his tips on how hotel’s front desk staff can help with your hotel’s recovery. As my frequent readers know, I have long…
You probably understand the needs and benefits of connecting to online travel agents (OTAs). But, how does one decide which are the best ones for their hotel. It’s not an…
As the hotel distribution landscape continues to evolve and complexities and costs grow, effective hotel distribution and pricing strategies are more important than ever. Gone are the days where travel…
Technology has changed the landscape of how we operate and interact with our guests. Travelers now expect to communicate instantly and so it is wise to assess if we have…