MANAGEMENT

60% of visitors to OTAs visit your website. As a smart hotelier, would you not want to capitalise on this visit and bag a commission-free direct booking? Edwin Saldanha shares…

Times are undoubtedly tough. But if you’re hoping for sustenance in the short term and a bounce back later, focus on your hospitality technology. COVID-19 has quickly brought the hospitality…

How the executive teams respond today will define their company’s tomorrow.  Here are some insights on how leaders should respond at this time. People first He aha te mea nui…

While none of us can completely know what’s in store, one thing we can count on is change, embracing it, adapting to it and doing our best to use this time…

Their occupancy and revenue may have plummeted, but the service standards of these hotels are incomparable as they help communities fight COVID-19. Accommodation providers may not be the frontline warriors…

Pawan Sahani, of Hospitality Minds India, knew he needed ‘a special edge’ to take his revenue management career to the next level. That’s when ARMA happened. Revenue management sits at…

COVID – 19 has attacked and crisis is looking through the door. How to stay afloat without tarnishing the brand you have built over the years? What are the smart…

Global distribution systems (GDS) have been a mainstay in the travel industry since travel agents began using the systems in the 1970s. The main purpose of a global distribution system…

Slashing rates to boost occupancy can be very tempting. But is important to note that lowering rates doesn’t create demand; it can erode your price and brand integrity. 1) Avoid…