Tips & Trends

In a rapidly evolving world, your business needs a recovery plan that adapts to changing customer behaviour. Once the curves are flattened, what will the world look like? It is…

Head of Sales – STAAH Australia, John Clune is working from home at Sydney. Not new to this style of working, he shares his experience and some suggestions that has…

Their occupancy and revenue may have plummeted, but the service standards of these hotels are incomparable as they help communities fight COVID-19. Accommodation providers may not be the frontline warriors…

You cannot influence border restrictions, flight cancellations or corporate travel bans due to the Coronavirus outbreak. But you can tweak your strategy to make up for the lost revenue. 90,000+…

The next big season will be upon your hotel before you know it. With the right plan in place ( a.k.a marketing mix), you can keep your property at capacity…

Having a slow running website is a nightmare because it can put potential customers off of buying through your site or readers from viewing your articles and information. You’ve got…

Many of us have loved trains since we could say, “Choo choo!” And though the majority of adults have put their “Thomas the Tank Engines” into the toy chest for…

As a smart hotelier you could never miss a chance to sell gift vouchers – possibly the most effective tool in your marketing arsenal. Luckily, it’s super easy to set…

The hospitality business has always been a competitive one. Now, with the arrival of platforms like vacation rentals,& BnB; hotels, lodges and guesthouses alike will have to up their game…