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STAAH Blog

  • Home
  • MANAGEMENT
    • Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

      The Top Traits of Exceptional Hospitality Professionals

  • Marketing
    • Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

      Xu Hướng Nội Dung Mạng Xã Hội…

  • Tips & Trends
    • Smart Hotel Distribution: What Every Hotelier Needs…

      Maximizing Hotel Revenue: Advanced Channel Manager Strategies…

      The OTA Balancing Act: How a Channel…

      Tapping into Wellness Tourism: A Hotelier’s Guide

      Overcoming common challenges in channel management for…

  • News
    • Cloudbeds and STAAH partner to enhance channel…

      STAAH Achieves Prestigious Seamless Product Badge from…

      STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – Reporting for Properties: Converting…

      Thoughtful Thursday – Matrix – Revenue Control…

  • Success Stories
    • The Komu Boosts Direct Revenue by 25%…

      Online Revenue Jumps 50% for Mangkuluhur Residences…

      23% more online bookings for Vivatel Kuala…

      STAAH boosts Indonesian resort’s direct bookings by…

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  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Events Podcast Quiz Testimonials Webinars

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

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Christchurch hotel grows direct bookings by 10% with STAAH

22 August 2022
Hotel Give Christchurch Reception

Being able to drip-feed their inventory across OTAs made all the revenue difference Hotel Give, Christchurch needed.


Newly refurbished and proudly sustainable, Hotel Give is centrally located next to the beautiful Botanic Gardens in Christchurch, New Zealand. The property boasts a large range of accommodation options including self-contained apartments, deluxe ensuite rooms, classic single or double rooms, and dorm rooms (96 rooms, across 15 different room types). It also offers two communal kitchens, with lots of room for storage and dining, as well as laundry facilities, an onsite cafe and a fitness centre.

Hotel Give famously promotes itself as socially sustainable as all its profits go towards the social programmes run by Christchurch YMCA.

On the hunt for efficiency

Christchurch hotel grows direct bookings by 10 with STAAH 1With 15 different room types, managing availability – efficiently and profitably – across multiple OTAs was a challenge for Hotel Give.

“We could not drip feed rooms and lesser control on when and at what price to release rooms to the market was definitely eating into potential revenue,” says Alex from Hotel Give.

STAAH was a simple and performant solution

Christchurch hotel grows direct bookings by 10 with STAAH 3From the start, the team at Hotel Give was impressed with STAAH Channel Manager and Booking Engine’s smart features, all designed to optimise revenue without endless man hours spent in managing inventory and rates. This included not just its Drip Feed feature, but also dynamic rate management, bulk update, revenue management system and insightful reporting, among others.

The set-up was simple and mapping to connected OTAs was seamless.

“Where needed, the STAAH customer service team has support to get us not just up and running, but also performing at our best,” says Alex. He is all praises for the personal touch and expertise offered by the STAAH team.

“STAAH’s service combined with their platform’s user-friendliness has resulted in the team saving a lot of time and working much more efficiently than before,” adds Alex.

10% rise in direct bookings

Christchurch hotel grows direct bookings by 10 with STAAH 2The effective rate management along with an easy-to-use booking widget on their website has resulted in increased online revenue, particularly a 10% jump in direct bookings.

“The booking page is easy to navigate, both on desktop and mobile compared to our previous solution,” says Alex. “The increased revenue is reflective of this experience.”

Whilst the technology enables revenue optimisation, it’s the STAAH team with 24/7 support and passion for the industry that ensures every customer reaches the success metrics it set out to achieve when it started on this journey with STAAH.


Find out more about the property at www.hotelgive.nz

Christchurch hotel grows direct bookings by 10% with STAAH was last modified: August 19th, 2022 by Nashi Dasgupta

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