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STAAH Blog

  • Home
  • MANAGEMENT
    • The Role of a Hotel Revenue Manager:…

      Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

  • Marketing
    • Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

      Xu Hướng Nội Dung Mạng Xã Hội…

  • Tips & Trends
    • What Is a Hotel Booking Engine and…

      Seamless Integrations: Enhancing Hotel Operations with Advanced…

      Smart Hotel Distribution: What Every Hotelier Needs…

      Maximizing Hotel Revenue: Advanced Channel Manager Strategies…

      The OTA Balancing Act: How a Channel…

  • News
    • Thoughtful Thursday – Drive More Bookings with…

      Cloudbeds and STAAH partner to enhance channel…

      STAAH Achieves Prestigious Seamless Product Badge from…

      STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – Reporting for Properties: Converting…

  • Success Stories
    • Kenyan hospitality group’s smart switch to STAAH

      Bookings rise beyond expectations for boutique UK…

      The Komu Boosts Direct Revenue by 25%…

      Online Revenue Jumps 50% for Mangkuluhur Residences…

      23% more online bookings for Vivatel Kuala…

  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Events Podcast Quiz Testimonials Webinars

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

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How to Add Vaccine Requirements to your STAAH MAX Booking Engine?

9 December 2021
My Vaccine Pass example large copy Hotels STAAH 1170x630 copy

If you are a STAAH Max Booking Engine user we have made it easy for you to add Vaccine mandate requirements in the booking journey.


STAAH Max Booking engine users in New Zealand and Australia can add vaccine mandate requirements for their guests by simply following the steps below.

We suggest adding the Vaccine Requirements in the below locations in your STAAH Booking engine setup:

  1. COVID-19 Requirements
  2. Terms and Conditions
  3. New Text Box
  4. Package descriptions 
  5. Confirmation Email header

1. COVID-19 Requirements

You can add the COVID-19 Requirements under the Profile section in STAAH Max.

Once you toggle the button from No to Yes, you can add in text that will be visible on the Booking Engine.

Settings > Profile > COVID-19 Requirements

image007

  1. Label Display – you would like to display on the Booking Engine
  2. Message for Vaccinated Guest – If the guest selects Yes, then they will see the message as entered in box 2
  3. Message for Non-Vaccinated Guest – If they select No, they will see the message in box 3 and will not be able to proceed with the booking.

Once it has been added, here is a preview of how it will appear on the Booking Engine on the last page just below the Accept Terms and Conditions box.

image010

If the guest selects Yes, they will see the below and can proceed with the reservation.

unnamed

If the guest selects No, then they will see the text you entered in the 3rd box (Message for Non-Vaccinated Guest) and the confirm booking won’t be clickable, which means the guest won’t be able to proceed with the reservations

image012

This can be enabled at a property level only.

2. Terms and Conditions

Terms and Conditions STAAH Vaccine Mandate 1

You can add a point in your terms and conditions for the Booking Engine.

Terms and conditions are visible on the bottom of the booking engine and guest’s need to accept them before the booking is confirmed and also it goes out in the email confirmation.

Steps to add terms and conditions are: 

Settings > Profile > Terms

3. New Text Box

text be

Steps to add text are below:

Under profile > website display you will find a tick box > Add text for the Booking Engine

which once ticked will allow you to add some characters in it.  You can add in the vaccine requirement text there.

Please note that this is a text field, which means this portion can be overwritten by the Booker.

This is how it will display on the Booking Engine:

image 2021 11 30T05 03 33 074Z

4. Package descriptions 

package

This will be visible when a guest reads the package information.

Steps to add it to the packages are as below:

Settings > Packages > Inclusions

This is how it will appear:

5. Confirmation Email header

You can add a line or two in the email confirmation headers. This will make sure that every booking that is made via the Booking Engine, has the text on it.

Steps to add it in the Email confirmation header are below:

Profile > Website Display > Thank you page header

This is how it will appear on the confirmation screen:

image012This is how it will appear in the email notification of the guest:

email be

 


To find out how to set vaccine mandate requirements on STAAH Instant Booking Engine? Click here

If you have any questions regarding this feel free to contact your local support team at support@staah.com

How to Add Vaccine Requirements to your STAAH MAX Booking Engine? was last modified: June 9th, 2022 by Nashi Dasgupta

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