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      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

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      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

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STAAH Blog

  • Home
  • MANAGEMENT
    • Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

      The Top Traits of Exceptional Hospitality Professionals

  • Marketing
    • Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

      Xu Hướng Nội Dung Mạng Xã Hội…

  • Tips & Trends
    • Smart Hotel Distribution: What Every Hotelier Needs…

      Maximizing Hotel Revenue: Advanced Channel Manager Strategies…

      The OTA Balancing Act: How a Channel…

      Tapping into Wellness Tourism: A Hotelier’s Guide

      Overcoming common challenges in channel management for…

  • News
    • Cloudbeds and STAAH partner to enhance channel…

      STAAH Achieves Prestigious Seamless Product Badge from…

      STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – Reporting for Properties: Converting…

      Thoughtful Thursday – Matrix – Revenue Control…

  • Success Stories
    • The Komu Boosts Direct Revenue by 25%…

      Online Revenue Jumps 50% for Mangkuluhur Residences…

      23% more online bookings for Vivatel Kuala…

      STAAH boosts Indonesian resort’s direct bookings by…

      Nova Express Pattaya expands online visibility with…

  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Events Podcast Quiz Testimonials Webinars

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      STAAH’s new eBook to guide hoteliers through…

      BLAAH BLAAH @STAAH with Captain Mihir Deepak…

      BLAAH BLAAH @STAAH with Dia Mirza

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      EMPOWERING CHANNEL PARTNERS: THE POWER OF CONTENT…

      STAAH’s new eBook to guide hoteliers through…

      STAAH ReviewMinder Playbook

      STAAH GDS Playbook

      The Expert Guide to Drive More Direct…

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      STAAH Weekly Hospitality Quiz: 17 January

      STAAH Weekly Hospitality Quiz: 10 January

      STAAH Weekly Hospitality Quiz: 20 December

      STAAH Weekly Hospitality Quiz: 13 December

      The Domain Hotel and Spa, Bahrain

      Pramana Experience (Indonesia)

      Merusaka Nusa Dua, Bali (Indonesia)

      Acappella Suite Hotel (Malaysia):

      From Search to Stay: Maximize your Visibility…

      STAAH Webinar: From Search to Stay: Maximize…

      STAAH Webinar: Manage Revenue Mastery: How to…

      STAAH Webinar: Manage Revenue Mastery: How to…

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STAAH Product Updates You Can’t Miss – March 2025

27 March 2025
product update march 25

Our March product update is here, think of it as a full system upgrade, fine-tuning every gear in your hospitality engine! From Channel Manager to Booking Engine, ReviewMinder, and beyond, we’re optimizing to keep your operations running at peak performance. 


Read on to discover what’s new!

Channel Manager Updates

  • Max – Extranet – Module: Dashboard
  • Max – Extranet – Module: Reports (V2) – Channel Insights
  • Max – Extranet – Module: Bookings (V1 & V2) – CRS – New Booking

Booking Engine Updates

  • SwiftBook – Extranet – Module: Bookings
  • SwiftBook – Extranet – Module: Reports (V2) – Booking Engine – Analytics – Timezone Selection
  • SwiftBook – Single Page Confirmation

ReviewMinder Update

  • Feature: AI-Assisted Response Tool

Channels

  • New OTA Integrations

Channel Manager Update

channel manager

1) Max – Extranet – Module: Dashboard

What’s New?

  • Customizable Landing Page – Users can now set their preferred default landing page. Choose from:
    • Availability
    • Bookings
    • Reports
  • Smooth Navigation – Your selected landing page will be the first screen you see upon login.
  • Easy Updates – Change your default landing page anytime from the dashboard settings.
  • Quick Access – Click the STAAH logo (top left) to return to the dashboard anytime.

PU Mar 1

2) Max – Extranet – Module: Reports (V2) – Channel Insights

What’s New?

  • Multi-Currency Support – Select multiple currencies for your reports.
  • Currency Conversion Tool – Easily convert currencies within reports.
  • Feature Parity with V1 – Both features were available in V1 and are now integrated into V2.

Module: Reports (V2) - Channel Insights

3) Max – Extranet – Module: Bookings (V1 & V2) – CRS – New Booking

What’s New?

  • Meal Plan Code Linking – Properties can now link a meal plan code when making a booking through the CRS, ensuring it is sent to the PMS (Available for all base rates).
  • Package Inclusions – A new text box allows properties to specify package or rate inclusions, which will be included in the email booking confirmation.

Module: Bookings (V1 & V2) - CRS - New Booking


Booking Engine Update

Booking Engine Product update

1) SwiftBook – Extranet – Module: Bookings

What’s New?

  • Customizable Booking Page View – Users can now set their preferred default view.
  • Default Setting – The view is initially set to list view.
  • Easy Toggle – Change your view anytime using the toggle in the top right menu.

Module: Bookings

2) SwiftBook – Extranet – Module: Reports (V2) – Booking Engine – Analytics – Timezone Selection

What’s New?

  • Timezone Selection – Choose to generate reports in either UTC or local timezone.
  • Enhanced Flexibility – Allows properties to view data in their preferred time format.
  • No Manual Conversions Needed – The system automatically adjusts the report to the selected timezone.
  • V2 Exclusive – This feature is available only in Reports (V2).

PU Mar 5

3) SwiftBook – Single Page Confirmation

What’s New?

  • Single Page Confirmation – Guests can enter payment details directly on the booking details page, eliminating redirection for credit card collection and direct payment gateways.
  • Optimized Hosted Payment Gateways – Redirection still applies but with fewer steps for a smoother experience.

ReviewMinder Update

ReviewMinder Update1) Feature: AI-Assisted Response Tool

  • AI-Powered Suggested Responses – Save time while maintaining a professional and consistent tone.
  • Easy to Use – Navigate to Extranet > Channel Mapping > Supported Channel Tile > Reviews and click ‘Reply to Guest’ to generate AI responses.

AI-Assisted Response ToolAI-Assisted Response ToolAI-Assisted Response Tool

  • Full Control – AI suggestions are editable before submission, ensuring personalized replies.
  • Supported Channels – Available for Airbnb, Booking.com, Expedia, and Google (Meta).
  • Subscription Required – Requires ReviewMinder subscription and an active connection in Max Channel Manager (fees apply).

Important Notice: Victoria’s 7.5% Short Stay Levy Begins April 1, 2025

Starting April 1, 2025, Victoria State, Australia, will enforce a 7.5% Short Stay Levy (SSL) on short-term rental properties.

  • Vrbo will remit the levy directly to the Victoria State Revenue Office (SRO).
  • Property managers must collect 8.11% SSL from travellers to cover GST and fees.

For more details, click here.


Channels

channels Product updateTravelEssence/Little Travel Group

TravelEssence/Little Travel GroupLittle Travel is a B2B travel specialist offering seamless group travel services across Europe. With curated itineraries and reliable operations, they ensure unforgettable travel experiences. Check out how Little Travel can elevate your group travel solutions today.

Nexi

nexiNexi is a leading European PayTech, driving innovation in digital payments. With secure, seamless solutions for businesses, banks, and consumers, Nexi is shaping the future of cashless transactions. Explore more with Nexi.


STAAH CONNECTIVITY INTEGRATION

STAAH Product Updates You Can’t Miss – March 2025 was last modified: March 27th, 2025 by Nashi Dasgupta

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