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STAAH Blog

  • Home
  • MANAGEMENT
    • The Role of a Hotel Revenue Manager:…

      Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

  • Marketing
    • Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

      Xu Hướng Nội Dung Mạng Xã Hội…

  • Tips & Trends
    • What Is a Hotel Booking Engine and…

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  • News
    • Thoughtful Thursday – Drive More Bookings with…

      Cloudbeds and STAAH partner to enhance channel…

      STAAH Achieves Prestigious Seamless Product Badge from…

      STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – Reporting for Properties: Converting…

  • Success Stories
    • Kenyan hospitality group’s smart switch to STAAH

      Bookings rise beyond expectations for boutique UK…

      The Komu Boosts Direct Revenue by 25%…

      Online Revenue Jumps 50% for Mangkuluhur Residences…

      23% more online bookings for Vivatel Kuala…

  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Events Podcast Quiz Testimonials Webinars

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

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      The Domain Hotel and Spa, Bahrain

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STAAH Product Updates You Can’t Miss – January 2025

1 February 2025
product update 4

As we step into a brand-new year, we’re thrilled to bring you the first product update of 2025! 


Last year was a goldmine of optimizations, refining your experience on the product dashboard to pure perfection. This year, we’re turning things up a notch- think of it as the dashboard maturing like a fine wine, with UX smoother than velvet.

Let’s dive into what’s new and set the stage for this fantastic year!


Booking Engine Updates

  • SwiftBook – Book More
  • Swiftbook – Smart Pricing Label
  • SwiftBook – Promo Codes
  • SwiftBook – Smart Pricing – Pay Now
  • SwiftBook – Smart Pricing – Discount Type: Discount on Discount (Stackable Discount) – Device & Region

New UI Enhancement

  • New UI Enhancement

Channels

  • New OTA Integrations

Booking Engine Update

1. SwiftBook – Book More

What’s new?

The ‘Book More’ option is enabled by default in the cart area. Additionally, a new permission has been introduced that allows users to disable the ‘Book More’ option if needed.

How to find the module?

  1. Navigate to Booking Engine in the system.
  2. Go to Menu > Settings.
  3. Locate the BE Permissions module.
  4. Find and enable/disable the ‘Hide Book More Option’ permission based on your preference.

Screenshot 2025 01 30 at 2.45.41 PM

2. Swiftbook – Smart Pricing Label

What’s new?

  • Enhanced Smart Pricing discount ribbon now clearly displays the discount name.
  • Option to upload a custom Smart Pricing discount icon (optional).
  • No permission required; this feature is enabled by default for all properties using the SwiftBook Booking Engine.

Present:

  • Discount ribbon indicating the discount value, tag to highlight Smart Pricing discount.

Screenshot 2025 01 30 at 2.51.40 PM

New Update:

  • Re-positioned the label below the room or package name for improved clarity.
  • The smart pricing icon and discount name are displayed on the ribbon. 
  • Smart Pricing tag removed.

Screenshot 2025 01 30 at 2.53.59 PM

Package View

Screenshot 2025 01 30 at 2.54.57 PM

Room View

Screenshot 2025 01 30 at 2.55.45 PM

3. SwiftBook – Promo Codes

What’s new?

  • Enhanced the system to support the management and display of three rate availability variations on the booking engine.
  • Improved promo code label design for better clarity and visibility.
  • Introduced support for a new ‘Discount Label’ field/tag for promotions.
  • Enhanced flexibility for managing promo code visibility with three options for properties to choose from.

The 3 Promo Code Visibility Options

1) Apply to all public package rates

  • Links the promo code to all public packages automatically.
  • Promo code discounts are applied across all available public packages.

2) Apply to selected packages and show public rates as well

  • Allows linking the promo code to selected public packages.
  • Displays promo code discounts alongside all other bookable packages.
  • Enables guests to compare prices across all deals, including the promo code discount.

3) Apply to only selected packages (Secret Deal)

  • Current default option for promo code functionality.
  • Displays only the packages eligible for the promo code discount when the promo code is entered.

SSExtranet: Promo Code Set-up.

Screenshot 2025 01 30 at 2.58.59 PM

New Update: Promo code label and discount design and display on the booking engine.

Screenshot 2025 01 30 at 2.59.45 PM

Example: Promo code discount displayed together with all other bookable public rates.

4. SwiftBook – Smart Pricing – Pay Now

What’s new?

  • Enhanced the Pay Now feature to notify customers of changes to the cancellation policy, if applicable.
  • When customers select the ‘Pay Now’ option a new cancellation policy applies:
    • A pop-up will display the applicable cancellation policy.
    • Customers must confirm by selecting ‘YES’ to proceed.
  • If a cancellation policy is set up in Pay Now Smart Pricing, it overrides the package policy.
    • The new policy will be highlighted in the pop-up.
  • If no cancellation policy is set in Smart Pricing, the default package policy will apply.
    • No pop-up will appear in this case.
  • The applicable cancellation policy will also be displayed on the confirmation page and in the booking email notification.

Change to Pay Now Setup

  • Pay Now discount will now support only one cancellation policy type: Non-Refundable.
  • Setting a cancellation policy at the Smart Pricing level is optional.
    • Policies at the Smart Pricing level will take priority.
    • If no policy is set in Smart Pricing, the default package policy will apply.
  • For existing setups:
    • No changes will be made.
    • If a cancellation policy other than Non-Refundable is already set, it will remain unchanged.

Screenshot 2025 01 30 at 3.02.34 PM

Example: Pop-up displaying the applicable cancellation policy.


New UI Enhancement

Max V2 – Availability Calendar – Various UI improvements

What’s new?

  • A new confirmation pop-up has been implemented to enhance customer confidence.
  • The pop-up appears whenever an update is saved, displaying relevant error or success messages.
  • The confirmation pop-up slides in from the top-right corner of the page.
  • This feature is now available system-wide for all updates.

Screenshot 2025 01 30 at 3.04.29 PM

An example of a confirmation pop-up.


Channels

G2 Travel

g2 travel new integrationG2 Travel is a global B2B travel specialist offering innovative group travel solutions and services. With a focus on quality and expertise, G2 Travel connects partners to exceptional experiences worldwide. Click here to find out more about G2 Travel.


Wowcher

wowcher new integrationWowcher is a popular online platform offering incredible deals and discounts across dining, travel, activities, and more. Based in the UK, Wowcher brings value-packed experiences to your doorstep. Click here to find out more about Wowcher.


AVQuest

avquest new integrationAVQuest is a UK-based revenue management system (RMS) providing advanced solutions to optimize hotel pricing and maximize revenue. With seamless RMS V2 integration, AVQuest empowers hoteliers to stay ahead in a competitive market. Click here to find out more about AVQuest.


LetsGoa

lets goa new integrationLetsGoa is a premier travel platform specializing in curated experiences and accommodations across Goa. Based in India, LetsGoa helps travelers discover the best of Goa’s beauty and culture. Click here to find out more about LetsGoa.


Travcal

travcal new integrationTravcal is an online platform enabling real-time price calculations for tailor-made tour packages. Currently supporting Sri Lanka and the Maldives, Travcal connects DMCs with travel agents and tour operators, streamlining destination travel planning. Click here to find out more about Travcal.


STAAH CONNECTIVITY INTEGRATION

STAAH Product Updates You Can’t Miss – January 2025 was last modified: February 27th, 2025 by Nashi Dasgupta

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