As we step into a brand-new year, we’re thrilled to bring you the first product update of 2025!
Last year was a goldmine of optimizations, refining your experience on the product dashboard to pure perfection. This year, we’re turning things up a notch- think of it as the dashboard maturing like a fine wine, with UX smoother than velvet.
Let’s dive into what’s new and set the stage for this fantastic year!
Booking Engine Updates
- SwiftBook – Book More
- Swiftbook – Smart Pricing Label
- SwiftBook – Promo Codes
- SwiftBook – Smart Pricing – Pay Now
- SwiftBook – Smart Pricing – Discount Type: Discount on Discount (Stackable Discount) – Device & Region
New UI Enhancement
Channels
Booking Engine Update
1. SwiftBook – Book More
What’s new?
The ‘Book More’ option is enabled by default in the cart area. Additionally, a new permission has been introduced that allows users to disable the ‘Book More’ option if needed.
How to find the module?
- Navigate to Booking Engine in the system.
- Go to Menu > Settings.
- Locate the BE Permissions module.
- Find and enable/disable the ‘Hide Book More Option’ permission based on your preference.
2. Swiftbook – Smart Pricing Label
What’s new?
- Enhanced Smart Pricing discount ribbon now clearly displays the discount name.
- Option to upload a custom Smart Pricing discount icon (optional).
- No permission required; this feature is enabled by default for all properties using the SwiftBook Booking Engine.
Present:
- Discount ribbon indicating the discount value, tag to highlight Smart Pricing discount.
New Update:
- Re-positioned the label below the room or package name for improved clarity.
- The smart pricing icon and discount name are displayed on the ribbon.
- Smart Pricing tag removed.
Package View
Room View
3. SwiftBook – Promo Codes
What’s new?
- Enhanced the system to support the management and display of three rate availability variations on the booking engine.
- Improved promo code label design for better clarity and visibility.
- Introduced support for a new ‘Discount Label’ field/tag for promotions.
- Enhanced flexibility for managing promo code visibility with three options for properties to choose from.
The 3 Promo Code Visibility Options
1) Apply to all public package rates
- Links the promo code to all public packages automatically.
- Promo code discounts are applied across all available public packages.
2) Apply to selected packages and show public rates as well
- Allows linking the promo code to selected public packages.
- Displays promo code discounts alongside all other bookable packages.
- Enables guests to compare prices across all deals, including the promo code discount.
3) Apply to only selected packages (Secret Deal)
- Current default option for promo code functionality.
- Displays only the packages eligible for the promo code discount when the promo code is entered.
Extranet: Promo Code Set-up.
New Update: Promo code label and discount design and display on the booking engine.
Example: Promo code discount displayed together with all other bookable public rates.
4. SwiftBook – Smart Pricing – Pay Now
What’s new?
- Enhanced the Pay Now feature to notify customers of changes to the cancellation policy, if applicable.
- When customers select the ‘Pay Now’ option a new cancellation policy applies:
- A pop-up will display the applicable cancellation policy.
- Customers must confirm by selecting ‘YES’ to proceed.
- If a cancellation policy is set up in Pay Now Smart Pricing, it overrides the package policy.
- The new policy will be highlighted in the pop-up.
- If no cancellation policy is set in Smart Pricing, the default package policy will apply.
- No pop-up will appear in this case.
- The applicable cancellation policy will also be displayed on the confirmation page and in the booking email notification.
Change to Pay Now Setup
- Pay Now discount will now support only one cancellation policy type: Non-Refundable.
- Setting a cancellation policy at the Smart Pricing level is optional.
- Policies at the Smart Pricing level will take priority.
- If no policy is set in Smart Pricing, the default package policy will apply.
- For existing setups:
- No changes will be made.
- If a cancellation policy other than Non-Refundable is already set, it will remain unchanged.
Example: Pop-up displaying the applicable cancellation policy.
5. SwiftBook – Smart Pricing – Discount Type: Discount on Discount (Stackable Discount) – Device & Region
What’s new?
- Introduced an option to stack a discount on top of another Smart Pricing discount.
- This applies to all Smart Pricing discount types except Pay Now, Device, and Region.
- Stackable discount types: Device and Region.
- If both Device and Region discounts are activated as Discount on Discount (DOD):
- Only the higher discount will be applied, not both.
- Use case example: Properties can offer an additional discount to bookers from a specific country or those booking via mobile, on top of the existing Smart Pricing discount.
How to set up Discount on Discount (DOD)?
- Navigate to Smart Pricing setup for the supported discount types.
- Look for the option to enable ‘Discount on Discount.’
- Check the box to enable the feature.
- Select either Device or Region as the stackable discount type.
- Set the desired discount value.
- Click Save to apply the changes.
New UI Enhancement
Max V2 – Availability Calendar – Various UI improvements
What’s new?
- A new confirmation pop-up has been implemented to enhance customer confidence.
- The pop-up appears whenever an update is saved, displaying relevant error or success messages.
- The confirmation pop-up slides in from the top-right corner of the page.
- This feature is now available system-wide for all updates.
An example of a confirmation pop-up.
Channels
G2 Travel is a global B2B travel specialist offering innovative group travel solutions and services. With a focus on quality and expertise, G2 Travel connects partners to exceptional experiences worldwide. Click here to find out more about G2 Travel.
Wowcher is a popular online platform offering incredible deals and discounts across dining, travel, activities, and more. Based in the UK, Wowcher brings value-packed experiences to your doorstep. Click here to find out more about Wowcher.
AVQuest is a UK-based revenue management system (RMS) providing advanced solutions to optimize hotel pricing and maximize revenue. With seamless RMS V2 integration, AVQuest empowers hoteliers to stay ahead in a competitive market. Click here to find out more about AVQuest.
LetsGoa is a premier travel platform specializing in curated experiences and accommodations across Goa. Based in India, LetsGoa helps travelers discover the best of Goa’s beauty and culture. Click here to find out more about LetsGoa.
Travcal is an online platform enabling real-time price calculations for tailor-made tour packages. Currently supporting Sri Lanka and the Maldives, Travcal connects DMCs with travel agents and tour operators, streamlining destination travel planning. Click here to find out more about Travcal.
