"channel manager"

The world and business in the hospitality industry may seem out of your control right now, but there are definite measures you can take to make things a bit easier.…

Guest writer and Hospitality coach Doug Kennedy shares his tips on how hotel’s front desk staff can help with your hotel’s recovery. As my frequent readers know, I have long…

With STAAH’s integration to Upselling partners, STAAH customers can seamlessly drive more revenue and upsell efficiently to their guests with tailored needs. Here is a list of Upselling platforms you…

Travel restrictions progressively being lifted around the world is clearly good news for our industry. During this recovery phase, albeit an unpredictable one, revenue management is critically important as it draws upon…

COVID-19 has disrupted the disrupter of the hospitality industry. Can vacation rentals recover from this pandemic? How? Much like traditional hotels and motels, vacation rentals are bleeding and economies around…

Global distribution systems (GDS) have been a mainstay in the travel industry since travel agents began using the systems in the 1970s. The main purpose of a global distribution system…

Revenue management is one of the biggest pain points of hoteliers and can get very confusing and frustrating. But the subject cannot be ignored as it forms an essential part…

Gone are the days when customers were happy just receiving “please” and “thank you” or getting service with a smile. Although those go into the recipe for proper etiquette, it’s…

Google Analytics is arguably one of the most powerful web analytics applications available today whether you are an expert or just a beginner. And even better, it’s entirely free! The…