"guest experience"

It’s not just about getting visits to the website. It’s about getting quality traffic that book. To have a looker come back to your website to book with you is…

Hoteliers and vacation rentals have slowly started opening their doors to a more competitive market than ever before. No matter whom they catered to previously, the COVID-19 impact has meant…

Continuing the trend of bringing you the best, here is a quick list of product updates, enhancements and features, that you should take note of, for the near future. STAAH…

With international travel still, a distant dream, hotels, and vacation rentals are rolling out the red carpet to lure locals via staycation ideas. The invitation to holiday closer to home…

Forward-thinking hotels are using gift vouchers as COVID-19 almost dries up the cash flow. STAAH property owners reported selling more than (NZD) $500,000  worth of vouchers using the STAAH Gift…

Travel and hospitality as we know it has changed – for good as most experts would say. How you manage and adapt to this change is critical to survival. Shrouded…

For hoteliers, gift vouchers present an instant injection of cash into (now) ailing businesses. For guests, the offers are almost too tempting to resist. Almost 30-35% of online gift vouchers…

After the tidal wave of cancellations and postponements in March, followed by an eerily quiet April and May when many were furloughed, hotel salespeople are now returning to an entirely…

Travel restrictions progressively being lifted around the world is clearly good news for our industry. During this recovery phase, albeit an unpredictable one, revenue management is critically important as it draws upon…