"guest experience"

Christchurch’s Colombo Lodge is thrilled to be kicking its revenue targets with STAAH’s powerful technology and Rateping and Revm8’s revenue management acumen. Ideally located in the heart of Christchurch [New…

But, STAAH helped boutique country New Zealand property Mariner Suites, Oamaru find its feet by providing the right platform to grow commission-free direct bookings. The only accommodation located in the…

After being stuck at home for what seems like forever, people are hitting domestic hotspots in droves. #revengetravel is trending. Here’s what you need to know. What is revenge travel?…

In preparation for next year, we’ve found some top Hospitality Trends that can help your business and brand provide what your guest are looking for. Are you keep up with…

Storytelling is an art form that marketers use every day to convey core brand messages to their audience, and ideally, to attract more customers for the long haul. Practice, however,…

Guest writer Jackie Douglas, President, Hospitality Sales & Marketing Association International (HSMAI) shares her insights and practices which the hospitality industry has learnt from COVID. The Hospitality Sales & Marketing…

According to a Google study, 48% of experiences are booked in-destination. Last-minute bookings are the biggest travel trend, especially since COVID struck. Travel-related mobile searches for “tonight” and “today” have…

OTAs are powerful marketing machines that provide hotels and vacation rentals great online exposure. But this exposure comes at a cost. Online travel agents (OTAs) form an integral part of…

It is never too late in the year to ensure you’re on track with adopting or adapting to the latest digital trends in hotel marketing. The bizarre year that was…

Keeping costs low is critical to maximising the revenue from your vacation rental. This means getting smarter about your energy usage. Let’s look at a few simple ways you can…