"guest experience"

Trip stacking to buddymoon, fresh travel ideas post-pandemic has led to the creation of travel glossary 2.0. Are you familiar with it? 1) Revenge travel People have spent the last…

The hotel industry’s recovery after the pandemic has largely been driven by leisure travel. This season, hotels are experiencing a surge in occupancy for leisure travel. However, business travel is…

A number of key trends including travellers’ shift to mobile bookings, revenge travel & staycation search along with good reputation play a key role to drive direct hotel bookings.  Try…

Pre-pandemic, remote hotel management was a fad. Now it has become a baseline for a successful hotel operation. In a time when travel is severely curtailed and profit margins are…

Empowered guests mean increased comparative search online. If your hotel website and booking experience don’t stack up, you could be missing out. In an increasingly digitalised world, it comes as…

If you are a smart hotelier or any type of accommodation provider, you would not want to miss the chance of converting your website visitors from an OTA (or any other source) and…

Continuing the trend of bringing you the best, here is a quick list of latest product updates, enhancements and features, that you should take note of, for the near future.…

If you want to improve your visibility on Google to reach a geo-targeted audience, local SEO is your best friend. Page 1 of Google’s search results shows features such as…

No hotelier underestimates the marketing prowess of OTAs. Yet everyone recognises the high cost every OTA booking comes with. The popularity of online travel agents (OTAs) has always put accommodation…

What does it take to be a successful serviced apartment operator? In this blog we share some tips and tricks to attract more guests and grow your business. What are…