"reviews"

Limited rate management options with their existing booking software-led West Coast’s Theatre Royal Hotel to seek alternatives. Elegance and history Located in the heart of New Zealand’s West Coast [South…

There are countless ways to lose a guest. While you can’t fix them all, here are some of the most common ones to avoid. 1.    Inflexible cancellation policy Flexible bookings and…

Kuala Lumpur’s Scott Hotel reports improved productivity and revenue gains since joining the STAAH network. About Scott Hotel Located within easy walking proximity to KL Sentral Station, Hotel Scott is…

Guest experience has evolved from just loyalty programmes to creating immersive experiences across the entire guest journey. While hotels are meeting basic lodging needs, today’s consumers want—and expect—much more from…

Establishing specific but simple, comprehensive and flexible room types is the best way to pique interest among prospects and increase sales while making rooms management easier. Guest writer Benjamin Verot…

As the worst effects of the COVID-19 pandemic ends, many indicators point to travel coming back—with a vengeance—as people look to explore new destinations or revisit reliable favourites.  If things…

Google’s latest free booking links for hotels along with a suite of other tools is fantastic to get more direct bookings. Is your property set up with these tools? Google…

Guest writer Cooper Jitts from TALK Agency shares the importance of Evergreen content in today’s time and why its important for a hotel website to increase conversions. In the world…

Inviting strangers into your vacation rental can be nerve-racking for even the most seasoned host or property manager. While most travellers are well-meaning customers who intend to use your rental…

One of the simplest ways to gain organic search traffic and guests is claiming and optimising your Google My Business listing. Let’s see how to do this. What is Google…