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STAAH Blog

  • Home
  • MANAGEMENT
    • OTA commissions – can you cut back?

      Top 5 Questions Your Hotel Reservations Team…

      9 hotel pricing strategies you should know…

      An In-depth Guide to Hotel Revenue Management

      Upselling – The New Challenge for Hoteliers…

  • Marketing
    • Hotel marketing | 11 Tips to Kickstart…

      Hotel marketing | Local SEO cheat sheet…

      Digital Marketing: 10 Things Hoteliers Should Be…

      6 Hotel Marketing Trends to try for…

      Top Hospitality & Travel Marketing Trends You…

  • Tips & Trends
    • 9 Useful Things Hotels Should Provide to…

      How Sustainability in Hotels can help save…

      5 reasons why you need a cloud-based…

      The 2022 guide to increasing your hotel’s…

      Revenue Management – where is all of…

  • News
    • MEET THE TEAM: WIPARAT, BUSINESS DEVELOPMENT MANAGER,…

      Thoughtful Thursday: Easily Manage your Booking.com Content…

      STAAH Product Updates June

      The Big Travel Rebound Kuala Lumpur &…

      STAAH Integrates with Situ – a leading…

  • Vacation Rentals
    • 7 Tips & Tricks To Make Your…

      Facebook Marketing Tips For Your Vacation Rental…

      Why Guest Screening is important for Vacation…

      Digital marketing for hotels & vacation rentals…

      Don’t let energy bills soak up your…

  • Success Stories
    • No more inventory glitches for Le ROI…

      How STAAH helped Escapades at Midhill in…

      Lift in direct bookings & customer satisfaction…

      Hotel Polo Towers Group Maximize Growth &…

      Crescent Spa & Resorts Saw Average Annual…

  • Resources
    • All BLAAH BLAAH @STAAH e-Books Podcast Testimonials Webinars

      STAAH Webinar How to Sell More Rooms…

      BLAAH BLAAH @STAAH with Dia Mirza

      BLAAH BLAAH @STAAH with Avijit Arya and…

      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      BLAAH BLAAH @STAAH with Dia Mirza

      BLAAH BLAAH @STAAH with Avijit Arya and…

      BLAAH BLAAH @STAAH with Mauro Risch

      BLAAH BLAAH @STAAH with Tunku Iskandar

      STAAH E-Guide: A-go-to-Communication Guide for Vacation Rentals

      STAAH e-Book How To Set Up Your…

      Opening Checklist post COVID-19: Things To Keep…

      EBOOK: BEGINNERS GUIDE TO REVENUE MANAGEMENT

      BLAAH BLAAH @STAAH with Suwamana Wahyu Putra…

      BLAAH BLAAH @STAAH With Matthias Dybing And…

      BLAAH BLAAH @STAAH with Vikramjit Singh and…

      BLAAH BLAAH @STAAH with Suhail Kannampilly and…

      D Elegance Hotel Johor Malaysia STAAH Testimonial

      Plume Villas New Zealand STAAH Testimonial

      Tunamaya Beach & Spa Desaru Malaysia STAAH…

      de Laxston Hotel Indonesia STAAH Testimonial

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      STAAH PRODUCT MASTERCLASS – SERIES 2 REVENUE…

      Smart Distribution & Building a Resilient Business…

      STAAH Product Masterclass – Series 1 How…

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140% Increase in Direct Bookings for Destiny Scotland Group

22 January 2018
Destiny Scotland Group - STAAH


Adding STAAH’s ConvertDirect Booking Engine to their website and integrating with their Instant Channel Manager reaps beyond-expected results for the Scottish hospitality group.


The Hospitality Business…

Destiny Scotland Group manages a portfolio of unique conversion buildings across Edinburgh and Glasglow. Guests enjoy the contemporary settings within traditional surroundings that are a landmark of Destiny Scotland properties.

The group is known to maintain high standards of quality in its apartment. The Destiny Scotland badge brings in the promise of quality, integrity and reliability. The group has high review scores across its portfolio and has even won top honours at the Scottish Hotel Awards.


Overcoming Overbooking Challenges

Overcoming Overbooking Challenges

Despite being with Siteminder and listed on multiple booking channels, Destiny Scotland Group was faced with the problem almost every accommodation provider experiences – the risk of overbooking.

“Being able to close out availability across all channels to avoid overbookings was one of the biggest reasons for us to switch our channel manager,”

…says Sally Brading, Reservations, Sales & Marketing Manager for Destiny Scotland Group.


Along Came STAAH…

Destiny Scotland Group started using STAAH’s Instant Channel Manager in 2015 and signed on to the ConvertDirect Booking Engine in May last year.

The results have been amazing!

“We have seen 140% increase in bookings through our direct booking engine operated by STAAH,” says Sally.

“The management of the channels is easy and we have very few errors and double bookings.”

One of STAAH’s best features is its user interface. “This is a system that has been designed keeping the end user in mind. It required very little time to get trained on because of its intuitive nature,” says Sally.


STAAH

STAAH for Everyone

Sally is impressed by STAAH’s services and what this partnership has achieved for Destiny Scotland Group. She recommends other business to try them too.

“Any issues are resolved in a timely manner,” says Sally.

This means less impact on the business and results that rocket through the roof.

140% Increase in Direct Bookings for Destiny Scotland Group was last modified: September 7th, 2021 by staah

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