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STAAH Blog

  • Home
  • MANAGEMENT
    • The Role of a Hotel Revenue Manager:…

      Why Every Hotel Needs a Channel Manager…

      Program Konsorsium Hotel: Bagaimana, Mengapa & Berapa…

      โปรแกรม Hotel Consortia: อย่างไร ทําไม และค่าใช้จ่ายเท่าไหร่?

      ตัวจัดการช่องทาง Channel Manager คืออะไร และทำไมผู้ให้บริการที่พักจึงจำเป็นต้องมี?

  • Marketing
    • Smart Hotel Distribution: What Every Hotelier Needs…

      The Ultimate Guide to Turning Negative Reviews…

      6 Social Media Trends Hoteliers Must Leverage…

      ไอเดียโพสต์โซเชียลมีเดียที่กําลังมาแรงสําหรับโรงแรมในปี 2025

      Xu Hướng Nội Dung Mạng Xã Hội…

  • Tips & Trends
    • Are You Losing Bookings? Common Website &…

      What Is a Hotel Booking Engine and…

      Seamless Integrations: Enhancing Hotel Operations with Advanced…

      Smart Hotel Distribution: What Every Hotelier Needs…

      Maximizing Hotel Revenue: Advanced Channel Manager Strategies…

  • News
    • Thoughtful Thursday – Drive More Bookings with…

      Cloudbeds and STAAH partner to enhance channel…

      STAAH Achieves Prestigious Seamless Product Badge from…

      STAAH Product Updates You Can’t Miss –…

      Thoughtful Thursday – Reporting for Properties: Converting…

  • Success Stories
    • Kenyan hospitality group’s smart switch to STAAH

      Bookings rise beyond expectations for boutique UK…

      The Komu Boosts Direct Revenue by 25%…

      Online Revenue Jumps 50% for Mangkuluhur Residences…

      23% more online bookings for Vivatel Kuala…

  • Resources
    • All BLAAH BLAAH @STAAH Connectivity News e-Books Events Podcast Quiz Testimonials Webinars

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      STAAH’s new eBook to guide hoteliers through…

      BLAAH BLAAH @STAAH with Captain Mihir Deepak…

      BLAAH BLAAH @STAAH with Dia Mirza

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      BLAAH BLAAH @STAAH with Mauro Risch

      Connect with Expedia – Expand Your Reach…

      Alexa+ could earn “top-of-the-funnel” spot in travel…

      STAAH & Hotelbeds: A Powerful Partnership Driving…

      EMPOWERING CHANNEL PARTNERS: THE POWER OF CONTENT…

      STAAH’s new eBook to guide hoteliers through…

      STAAH ReviewMinder Playbook

      STAAH GDS Playbook

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      The Domain Hotel and Spa, Bahrain

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      Acappella Suite Hotel (Malaysia):

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MEET THE STAAH TEAM: WANNARAT PECHARK (POND), ONLINE STRATEGY MANAGER, THAILAND

1 March 2019
STAAH Staff profile- pond

From funny moments (like delivering a mosquito repellent to a guest instead of mojito!) to the fast pace of the industry, there isn’t anything Pond doesn’t love about hospitality.


Tell us about your career in hospitality and the journey that brought you to STAAH.

Hospitality was always my calling. The glamour and outgoing nature of the industry was totally up my alley. So, when the time came to make a career choice, hospitality was my preferred choice.

I graduated from the Faculty of Hospitality and Tourism, Phuket and started as a reservation sales agent in a hotel soon after. I picked up my reservations and e-commerce skills here – early off in my career. My next job came two years later as a senior reservations supervisor, which involved setting up the reservations team and hotel operations as part of the pre-opening team in a prestigious hotel. I can never forget the happy moment when the first guest checked in – and everything went smoothly!

What do you think you will like most about STAAH and your new job?

Everyone here is an innovator. Ideas are discussed, client and partner inputs are sought and developed into features for everyone benefit. I am delighted to be a part of the company with such a participative culture and helping properties of all sizes reach their true online potential.

What is your mantra for success in the hospitality industry?

The hospitality industry is one of the fastest-growing industries worldwide. If you want to stay ahead of the curve here, network, network, and network. It’s the only way to survive and thrive in hospitality.

Hospitality is tiring; at the same time, it is a lot of fun. Tell us about a funny career incident that you can’t get out of your head.

In my first ever hotel internship, I misunderstood a guest’s order. He called in for a mojito, but because of the noise around me, I didn’t quite catch what he was saying. To me, it sounded like his room had mosquitos! So, I promptly called housekeeping and sent mosquito repellent for the guest! You can only imagine the reaction of the guest when housekeeping handed in the spray. It’s a story that has stayed with me – will probably never be forgotten.

What are your interests outside STAAH?

I love cooking. I’m not a chef but I’m passionate about food – the tradition of it, cooking it, and sharing it.


Feel free to connect with Pond here.

MEET THE STAAH TEAM: WANNARAT PECHARK (POND), ONLINE STRATEGY MANAGER, THAILAND was last modified: September 8th, 2021 by staah

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