After struggling with its previous software provider, the five-star Indian hotel found the solution it needed in STAAH.
Strategically located amidst the Diplomatic Enclave of New Delhi, Jaypee Vasant Continental is known for easy accessibility and the finest hospitality services.
A tribute to the cosmopolitan culture of New Delhi- Jaypee Vasant Continental unfolds the finest lifestyle experiences for you. An exquisite blend of business and pleasure, it is the perfect place to confer, relax or pamper your senses. It is one of the finest boutique hotels in New Delhi, India. The abundant sweep of greenery sprawled across the entire hotel makes it extravagantly noticeable. This deluxe hotel offers you everything in terms of recreation and rejuvenation.
Looking for a more intuitive tech solution
Prior to STAAH, Jaypee Vasant Continental struggled with poor technology for its channel management. The platform they had was ridden with bugs and resulted in the team having to make manual updates to rates and inventory.
In addition to not performing as per expectation, their old channel management platform was also not user-friendly. This limited its use to a restricted few staff, who had trained extensively on it.
STAAH came recommended by other industry professionals and has resolved these issues for the hotel since they adopted the STAAH channel manager.
STAAH saves several hours and brings revenue gains
STAAH’s easy-to-use interface and high-performing technology means updates to rates and inventory are quick. Updates can even be made by staff while on the move through STAAH’s mobile app. This saves the team hours every week. On dates that the hotel books out faster than expected, closing out channels is easy. Even multiple rate changes can be managed in a few clicks. In fact the hotel now relies on STAAH’s insights to inform its pricing strategy.
In addition to the efficiency gains, STAAH has been crucial in ensuring inventory and rate management errors are minimised resulting in occupancy growth and increase in revenue.
Fast, friendly and effective customer support
STAAH has proven to be a reliable and user-friendly platform. As a result, the team rarely has questions or problems. But when something does come up, the team can always on a quick response from the customer support team.
In conclusion
If you are looking for a channel manager, STAAH is definitely worth a try. It’s easy to use and intuitive and will save you hours of work and make your life so much easier. While the hotel doesn’t use STAAH’s booking engine yet, it is something the team has eyes on as well as enabling a seamless integration of its technology stack, including the property management system (PMS).
Find out more about Jaypee Vasant Continental Hotel, New Delhi at www.jaypeehotels.com/hotel/jaypee-vasant-continental-new-delhi
