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Some people are born to be in hospitality. Friendly, outgoing and with a never ending passion to serve guests; these are special people. Others need to work at it. So…

Do you know your millennials from boomlets? Is Gen Z driving growth in your segment or are you reliant on the baby boomers? In this post we delve a little…

Dynamic pricing, or time-based pricing allows accommodation providers of all sizes to price-to-market, increasing revenue and lowering costs. Effective yield and revenue management is a great balancing act between achieving…

Distribution automation has helped the newly opened resort save time, minimise the risk of overbooking & increase online visibility. Now they focus on delivering an excellent guest experience & growing…

There’s an OTA revolution happening right now while we pen this blog. These mega travel stores are evolving & competing fiercely for the pie. As an accommodation provider, you can…

Continuing the trend of bringing you the best, here is a quick list of the latest Voucher Engine updates. 1) View Packages New Layout Old Layout: Earlier to Edit a voucher…

Segmentation and personalisation are key to successful email marketing. They may sound like big words, but actually are quite easy to execute, even for small, owner-operated properties. Well-targeted email communications…

Most hotels don’t have the luxury to employ a revenue management specialist. The task of increasing revenue and maximising yield often lies with the marketing manager. So what are the…

Running out of ideas to market your property on Facebook, Twitter, Instagram, blog or any other form of social media? Here are some post suggestions to get your creative juices…

IBE, PMS,CTA, ADR… lost in the world of hotel acronyms? You’re probably not alone. So, we’ve put this handy guide of key acronyms you’ll come across as a hotelier. ADR…