MANAGEMENT

One of the most common questions we are asked is the terms and conditions that should be used on your booking pages, specifically clauses relating to cancellation. Here are some…

If you want a hotel website that doesn’t just get by, but flourishes and gets you bookings, there are seven key elements you must include in your content. Let’s take…

Some people are born to be in hospitality. Friendly, outgoing and with a never ending passion to serve guests; these are special people. Others need to work at it. So…

Do you know your millennials from boomlets? Is Gen Z driving growth in your segment or are you reliant on the baby boomers? In this post we delve a little…

There’s an OTA revolution happening right now while we pen this blog. These mega travel stores are evolving & competing fiercely for the pie. As an accommodation provider, you can…

IBE, PMS,CTA, ADR… lost in the world of hotel acronyms? You’re probably not alone. So, we’ve put this handy guide of key acronyms you’ll come across as a hotelier. ADR…

Yes. Offline bookings are still going strong. In fact, they increased from 2015 to 2016, and are predicted to rise for the next several years. And a big proportion of…

If you haven’t done so already, leap into the digital age by embracing these technologies. No longer a nice-to-have, they are absolutely critical to enhance guest experience and improve your…

The STAAH app gives you the power to manage your property’s distribution on the go. Convenient and easy to use, here’s why you should download this app. See Inventory Availability…

Your channel manager reports are a gold mine of information that will help you optimise your channels, boost revenue and increase profitability. Find out what you can learn from these…