Tips & Trends

The hospitality industry has always been at the forefront of adapting to changing trends and customer preferences. As we approach 2024, it’s evident that the industry is on the cusp…

In the age of digital word-of-mouth, the impact of online guest reviews on your bookings cannot be overstated. According to TripAdvisor, a staggering 83% of travelers consult online reviews before…

A Hotel Channel Manager plays a key role in streamlining online distribution. It serves as a centralized control hub, enabling hoteliers to effortlessly manage and optimize their room inventory, rates,…

Kota Kinabalu, the vibrant capital of Malaysia’s Sabah state, is nestled in the northern region of the magnificent island of Borneo. Affectionately known as KK, this coastal gem boasts a…

This is perhaps one of the most commonly searched questions on the Internet. Follow this easy guide to ramp up your direct bookings. Since they don’t come via intermediaries such…

In the fast-evolving landscape of the hospitality industry, cloud-based software solutions have become indispensable for staying competitive. The strategic adoption of channel management technology has become essential for hotels to…

With a little creativity and lots of data and insights, low occupancy periods can be more efficiently managed Low occupancy is largely driven by seasonality with off-peak times being marked…

How you profile your guests – or segmentation as it is popularly called – defines the effectiveness of your marketing. Guest personas, essentially, are descriptions of the guests that your…

Queenstown in New Zealand, is a breathtaking destination that offers stunning landscapes and thrilling adventures to captivate visitors from all walks of life. Surrounded by Lake Wakatipu and the Remarkables,…

Your website is your property’s shop window. How well it is doing its job can be measured by user engagement on the site and conversion rates. Is your website converting…