The global pandemic’s restrictions meant that we have all spent a lot of time indoors. During this time social media has been embraced in a new way – to…
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"Channel Management"
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FeaturedSuccess Stories
STAAH product suite helps historic NZ hotel become more efficient
18 January 2021NZ’s Prince’s Gate Hotel credits the seamless real-time automation of inventory and rates via the STAAH channel manager for increased revenue. From the mining town of Waihi to the tourism…
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Hoteliers and everyone else in the travel and hospitality industry are tasked with not just attracting guests, but also convincing people that it is safe to travel and win back…
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FeaturedTips & Trends
The value of loyalty in times of crisis and why your hotel needs to consider it
16 December 2020Loyalty programmes were born in recession and expected to expand their reach as we get into the throes of another economic crash. Is your property on the ball with loyalty?…
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FeaturedTips & Trends
Future of travel: what 2021 (and beyond) may look like for travellers?
9 December 2020If 2020 is anything to go by, trends are an educated guess. What really happens isn’t for anyone to know in advance. Except perhaps Nostradamus. Here are some trends we…
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More online channels connected without requiring more of the team’s time and energy; here’s all that Bali’s Adiwana Hotels & Resorts is loving about the STAAH channel manager. Adiwana: providing…
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FeaturedSuccess Stories
Despite the challenging times, these Indian properties see highest occupancy in the past few months
30 November 2020Some Indian hotels are reporting occupancy rates of 80%, the highest it has been since the pandemic started affecting our lives. Between border closures, conference cancellations, and widespread apprehension about…
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The full-service Malaysian hotel group Royale Chulan Hotels & Resorts struggled with a very manual distribution set-up … till STAAH came along. Royale Chulan Hotels & Resorts is a Malaysian…
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FeaturedMANAGEMENT
Are negative reviews losing your bookings? Here’s what you need to do
18 November 2020As the influence of electronic word of mouth increases, how your guests review you online has a very real impact on bookings. According to TripAdvisor, 83% of travelers refer to…
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As revenues shrink, increasing productivity has become a pressing priority. To be competitive, you must be able to run your hotel efficiently – yet profitably. Efficiency brings greater price flexibility…