"attract guests"

Fraser Coast Business & Tourism Award winners, Main Street Motel owners Jess and Rebecca talk about how smart marketing and STAAH support has facilitated this win and helped them grow…

[apester-exclude-playlist] When a guest enters your lobby, chances are they are about to have their first human interaction with your hotel’s individual “brand.” How ready is your front desk to…

[apester-exclude-playlist] Ready or not, the new year is upon us and new goals waiting to be set. Does your 2019 plan take into consideration these key changes expected to hit…

Be passionate. Be professional. Success will follow. Swiss-Belhotel International chairman shares his recipe for business growth. One of the world’s fastest-growing hotel and hospitality management groups, Swiss-Belhotel International, has a…

More than half a century on, bots are finally beginning to win. Let’s explore why you need to give these ‘human wannabes’ a go? 25-year old Mary is looking to…

Artificial intelligence (AI) now infiltrates every element of the travel process. Today, website chatbots, personalized search platforms, and in-room virtual assistants are being deployed to improve customer engagement, boost conversion…

The new season is a good time step back and rethink your room types. Is it time for a change? Tamie Matthews from RevenYou explores. A jolly good spring clean…

Every so often your property may get itself into a situation where you have too many promotions on the go. Some may not work, others are duplicated and a select…

Emerging from the internet clutter and reaching your target audience via social media is becoming increasingly difficult. One evergreen cut-through is running competitions. Let’s look at some promotion ideas to get you on…

With a diverse portfolio of properties on offer, Alex Villas needed a platform that was flexible, yet high-performing. STAAH fitted seamlessly to deliver the results. About Alex Villas Bali-based Alex…