"attract guests"

One of the easiest ways to grow sales and increase profitability is with smart pricing. But, how do you do it if you don’t employ a revenue manager and find…

Hostels have become so popular around the world that their bookings are going through the roof. Check out these unusual but oh-so-awesome accommodation pads that you must add to your…

Unconventional, exceptional and altogether memorable. That’s what this kiwi property is about. And partnering with STAAH is the cherry on the cake, as their conversion boosts up after using STAAH’s…

Revenue management discipline was non-existent until a few years ago. Started in the 1980s from the airline industry, the techniques are now adopted across industries and businesses are growing exponentially…

As a hotelier, there’s not much that’s more important to your business than guest satisfaction. It drives rate, fills rooms, improves rankings, and keeps your property ahead of the competition. …

To support the rapid global growth of STAAH, the hotel industry’s leading guest acquisition platform, Tony Howlett joins at the company headquarters as the new Chief Operating Officer.  His appointment…

Hotels around the world have started making bigger moves to win back lost grounds from online travel agencies (OTA). But is enough being done to own the customers entirely and…

Your hotel website gives potential travellers a chance to view the most important aspects of your property. Your website should be creating potential customers to paying guests.  People are not…

A Complaint is like a Carrot The ‘Carrot Model’ is an analogy to help understand the root cause of complaints and win customers’ love. Developed by Hospitality expert Doug Kennedy,…

The modern world offers guests more options than ever before. But what is it about historic hotels, that skews their decisions in its favour? Modern travellers are constantly in search…