"channel manager"

Front desk staff have the power to convert inquiry calls into direct bookings. Hotel Marketing expert, Doug Kennedy, shares insights on how little training can help make this all-important channel…

Distribution plans need diversified strategies to cater to seasonal changes. A well-thought-out action plan helps maintain healthy levels of demand all year long. Seasonal changes affect occupancy rates. The slow…

While it is important to analyse the impact of historical strategies and data, looking ahead is equally important. ARMA founder Melissa Kalan explores what smart revenue managers should keep in…

[apester-exclude-playlist] From warm welcomes to attentive service, Rotorua hotelier Mike Gallagher of the Arista Group sums up his Indian tiki tour through these amazing experiences. “I have amassed a lifetime…

An integration with Viator will prompt guests to book directly on a property’s website to see activities in the area. Properties stand to earn a minimum 3% commission on all…

There’s a lot of love about STAAH’s SwiftBook booking engine. Here’s an update on the latest from this stable to help you grow your online bookings. 6 Key Benefits of…

One of the most successful revenue managers in India, the Revnomix co-founder shares some tips on increasing revenue for hotels and his interests outside this field. “Revenue management is perceived…

This was supposed to be a post about Alsisar Hotel’s success with STAAH. It is – and we will talk about it – but what fascinated us are owner/ director…

Keeping track of your competition’s activities is easier than you think. Here are a few things you could do to stay on top of your competitor’s activities and keep ahead…

Signs of winter are apparent in the Southern Hemisphere countries. Is your property ready for the demands (or lack of) of the changing season? Here are some tips to get…