"guest experience"

A lot has changed in these few short months. What has not changed is your guests’ expectation to be wowed by your experience and service. It used to be that…

Tourism and the hotel industry is constantly changing, and not just because of current health and safety regulations but also on offering seamless guest experience by offering automation. Guest writer…

If you haven’t done so already, leap into the digital age by embracing these technologies. No longer a nice-to-have, they are absolutely critical to enhance guest experience and improve your…

Hotel guest experience is used to encompass every aspect of a brand’s offerings; including the quality of customer service, advertising, bundling, product and service features, ease of use, and reliability.…

Hotel gift vouchers are a formidable strategy to amplify revenue streams and grow guest loyalty. Gift vouchers are versatile. Unlike any other monetary gift card, they can be tied into…

Guests today seek more than a place to sleep—they crave a memorable, one-of-a-kind experience. From boutique hotels to major chains, the demand for guest-centered stays is on the rise.  7…

STAAH, a leading software provider for hotel distribution and guest acquisition, and Welcome Pickups, a forever-free software that automates guest pickups and transfers, are excited to announce a strategic partnership…

First impressions can make or break a guest’s experience. When a potential guest tries to book a room, your hotel’s response sets the tone for what comes next. If the…

Picture this: A guest arrives at your hotel after seeing your beautiful poolside brunch on Instagram. Another guest picks your hotel because they want the ease of in-room dining. Both…

For a hotelier, direct bookings are one of the most lucrative channels as there is no commission to pay, higher chances of the guest completing the booking, stronger brand recall,…