"guest experience"

In this blog we look at what a contactless guest means, why it matters and how you can get your property up to speed on it. Far from a trend,…

A lot has changed in these few short months. What has not changed is your guests’ expectation to be wowed by your experience and service. It used to be that…

Tourism and the hotel industry is constantly changing, and not just because of current health and safety regulations but also on offering seamless guest experience by offering automation. Guest writer…

If you haven’t done so already, leap into the digital age by embracing these technologies. No longer a nice-to-have, they are absolutely critical to enhance guest experience and improve your…

Hotel guest experience is used to encompass every aspect of a brand’s offerings; including the quality of customer service, advertising, bundling, product and service features, ease of use, and reliability.…

Ever had to jump between multiple tabs just to reply to a guest message? You’re not alone. For most hotels, keeping up with guest conversations across OTAs like Expedia can…

Is your property unlocking high-value corporate stays from GDS? Discover why GDS bookings deliver better ADR, longer Length of Stay (LOS) and stronger demand – and how STAAH makes GDS…

A booking no longer begins at the search bar. Long before a traveler types “hotels near…” into Google, the decision is already in motion. It might start with a 20‑second…

Turn lookers into bookers with a seamless, connected booking journey powered by smart visibility and conversion tools. Ever get the feeling that people are landing on your hotel website but…