"guest experience"

Guest reviews are more than just ratings, they shape a hotel’s reputation and influence traveler decisions. Understanding their impact is the first step toward leveraging them for business success. Why…

The power of reviews in shaping a hotel’s success has never been stronger. Travelers today are more discerning, more vocal, and more influenced by peer feedback than ever before. A…

Hotel gift vouchers are a formidable strategy to amplify revenue streams and grow guest loyalty. Gift vouchers are versatile. Unlike any other monetary gift card, they can be tied into…

Guests today seek more than a place to sleep—they crave a memorable, one-of-a-kind experience. From boutique hotels to major chains, the demand for guest-centered stays is on the rise.  7…

STAAH, a leading software provider for hotel distribution and guest acquisition, and Welcome Pickups, a forever-free software that automates guest pickups and transfers, are excited to announce a strategic partnership…

First impressions can make or break a guest’s experience. When a potential guest tries to book a room, your hotel’s response sets the tone for what comes next. If the…

Picture this: A guest arrives at your hotel after seeing your beautiful poolside brunch on Instagram. Another guest picks your hotel because they want the ease of in-room dining. Both…

For a hotelier, direct bookings are one of the most lucrative channels as there is no commission to pay, higher chances of the guest completing the booking, stronger brand recall,…

Navigating real-time reviews and Effortless Reservation Enhancements – STAAH Expedia features you should make the most of Increase Bookings with New Expedia Group Reviews Feature in STAAH We are excited…

How you profile your guests – or segmentation as it is popularly called – defines the effectiveness of your marketing. Guest personas, essentially, are descriptions of the guests that your…