"guest experience"

What is CRS (Central Reservation System)? A CRS is the nerve centre of a well-planned hotel distribution strategy. It relays data from and to the PMS (Property Management System) like…

Indian hotel group that opened its door mid-pandemic vouches on the importance of right partnerships such as that with STAAH. About Siara Hotels & Resorts Siara Hotels & Resorts is…

Guest writer and industry expert Are Morch shares his tips for hoteliers and why he thinks technology is important to survive during these times. As the COVID-19 Delta variant has…

Guest behaviours have dramatically changed with the pandemic. How has your strategy evolved with this shift? In this blog, we look at some hospitality trends arising from the pandemic and…

With teams shrinking post-Covid, hoteliers are turning to technology to bring automation and efficiency into their business. Smart capacities and services that were previously considered add-ons with regards to guest…

R-Mar Resort & Spa, Thailand reports significant gain to time and efficiency gains after moving to STAAH Max channel manager. Located in the heart of Patong [Thailand], R Mar Resort…

Treat Resort Group found the solution they were looking for when they invested in STAAH – and much more. Crafted for leisure and corporate travellers, Treat Resort Group has two…

Like every other marketing channel, the email marketing landscape is constantly changing. Let’s take a look at the latest tips to stay ahead in this game. 1.    Get personal Let’s get…

Sparrow Inn by MGB Hotels grows revenue by streamlining administrative tasks through automated online distribution and increasing direct bookings. Set in the historic city of Alwar, Sparrow Inn by MGB…

How ready is your hotel’s website for Google’s latest algorithm change – page experience? Are you ready for yet another update from Google?  The page experience. This time, the search…